Extra Space Storage

Mayra C. 

on Yelp

9 years ago

After getting quotes from Public Storage (next door) we decided to give this one a try and perhaps get a better price and glad we did. The gentle man that was there by the name Sean was very polite and professional. He gave us a "tour" of the storage property in his cart while giving us information on security and safety of property. Prices are great and staff is professional. I would defiantly recommend this public storage. 

Joitai J. 

on Yelp

10 years ago

This facility is amazing and has 2 of the nicest people working there. This is my first time renting a storage so I went to a few different locations this one was by far the best it was clean all around bridgett and l'shonn were very helpful and super sweet they took their time explaining things to me answering a ton of questions and taking the time to show me everything. Thank you I recommend this location you won't be disappointed. 

X T. 

on Yelp

10 years ago

The manager and staff were great from the moment I walked in. Very clean environment, facility feels safe and the pricing was best I had found! 

Kelly N. 

on Yelp

10 years ago

I would have given this facility 4 stars if it weren't for the fact that they up charge at the counter when you are signing your contract. It is only then that they notify you of the mandatory insurance you must purchase (if you don't have another form of coverage like renters insurance) to store with them. Really? I can live with it. Bridgett is wonderful and made my process very easy and enjoyable. And, I got a killer deal so with the insurance charge I am still paying less than what I originally planned on paying. I just ... read more

Rick B. 

on Yelp

13 years ago

The Pros: Extra Space IS a clean, gated and secure facility. I chose it because of the proximity to my home; being a convenience. It is well maintained and shines well from this. Front desk person, Carol was easy and pleasant to work with. The Cons: While the website advertises first month free, be sure to read the fine print. Free came at a cost of $30, and insurance from what I was told, IS mandatory. Overall, knowing what I know now - I would probably use them again if I needed. 

Robb M. 

on Yelp

14 years ago

PLEASE NOTE THIS REVIEW IS FOR THE FACILITY LOCATED AT 6900 FRANKLIN BLVD. ONLY If you have not read my review of the facility on Florin Rd. please do it will explain the difference in ratings. If you are looking for a place to store your belongings this is the place! The husband & wife management team (I wish I could remember their names) are so professional. They made the process easy and I see at least one of them every time I'm there, so I know my belongings are safe and sound. Great rates! Clean facility! Easy access... read more

Kecia L. 

on Yelp

15 years ago

I am just soooo happy that I chose Extra Space Storage! The entire staff provides excellent customer service going above and beyond to assist in all storing needs. Extra Space Storage changed my entire view of a storage facility, so if anyone is wondering what place to choose, trust me, Extra Space is the place to be! Extra Space makes storing stuff fun...Woohoo! 

QueenBee T. 

on Yelp

11 months ago

Don't store your stuff there. They will raise your monthly fees and tell you it's in the contract. Which we were never aware. And their explanation is that their storage fee goes up when the market price of the house goes up. What kind of bs is that? I rented storage units before and never have I hear of these scams. 

Lis C. 

on Yelp

2 years ago

Worst experience ever. Arrived at 1:15, the office was locked no one in the office. Paper clock on door says be back at 3:10. Called the phone number and sales rep convinced me i could do it over the phone. Once contract was signed, i would get a unit number, entry code and there would be a lock in the unit. Get to the unit and its open, dirty and no keys. Call customer service as an existing customer and placed on hold for 20 min. I call back as a new customer and get someone right away. Explain my problem. They... read more