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Extra Space Storage
- Self Storage
- Albuquerque, NM
About this business
Location details
6917 Montgomery Blvd NE, Albuquerque, NM, 87109, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
friendly employees and a reasonable price. they have great customer service and made me like a valued customer. defiantly recommend them even though the units at this location tend to go fast.
I was really impressed with the facility and the manager. I wouldn't want to rent a unit from anywhere else.
Both the staff at Extra Space were so nice and helpful. They showed us around, answered all our questions, and made us feel ready to move stuff in. Thanks!
I was looking on the internet for storage of furniture. extra storage was the best deal I found, reasonable rates,clean unit and a safe place to store household items.Security is a plus at extra storage space and I feel good about the business what a great deal for me!!!
Excellent place!! I reserved online, price was the same when I walked in the door to finish paperwork. Moved in the same day. Great location for me. and it's month to month. Go here for your storage space. Great customer service!! Thank you again!!
If I could select ZERO STARS that is what my rating would be. Not only to they get you in on a cheap rate and then almost immediately double your rent, they are also mouse infested. I had all of my personal belongings stored at this location while I went through some difficulties in my life, and when I was finally at a place where I could go and retrieve them, I discovered my entire unit was mouse infested. Mouse poop, pee, two dead mice, and ruined items galore. I have never seen so much mouse poop/pee all over things in my... read more
Business response:
We deeply regret to learn about your experience at Extra Space Storage. Your feedback is invaluable to us, and we take such matters very seriously. We understand how distressing this situation must have been for you and your family. We would like to further investigate this issue and address your concerns. Please feel free to reach out to us at (505) 883-5050 to discuss this matter in more detail. We are committed to resolving this situation and improving our services.
I went into extra space after reserving a 10/5 for 40 per month. I went in to pay, It was a bate and switch. They tried to charge me 48 per month. I cancelled my reservation and I want everyone to know it's a bate switch. I am now exploring other storage companies. If I call and reserve a storage space at a price the company needs to honor the offer.
Business response:
Jon, thank you for sharing your feedback. We're sorry you didn't have a positive experience with us. Please call us at (505) 883-5050 so that we can learn more about your experience.
You raised my rent with little notice and while half your units are empty. You suck. I'm out. Don't use this facility.
Business response:
Hi Andrea, thank you for leaving your feedback! We are sorry you had a negative experience renting with us. Our rates here at Extra Space Storage are not guaranteed for the life of the storage because we are strictly month to month. Will you please give us a call at 888-storage to discuss what other options we may have for you?
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 722 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 6:00 a.m.