Extra Space Storage

Vincent P. 

on Yelp

9 years ago

I came in today and spoke with Martha about my storage needs and she was very helpful when I inquired about pricing and several other things about their storage facility. She offered to show me 2 storage units one climate controlled and one without, so I could get a feel for what they were offering. I can say their prices are fair and that they honor their internet special... they also offer your first month free with a month to month rental agreement. Extra Space Storage could be a good fit for anyone looking to store their... read more

Scott M. 

on Yelp

10 years ago

WOW...! What a great experience....! Josh was both friendly and helpful... ASK FOR JOSH...! Lot of self storage options so why don't you go with the one with the most customer service...? On top of the Customer service, they are CLEAN...CONVENIENT...and PRICED RIGHT....! We got a climate control unit close to a door in the main building with great hours of access...They have all sizes and prices and we are month-to-month so no long term commitment....! Don't forget to ask for Josh for the best customer service...! 

Meta M. 

on Yelp

10 years ago

Climate controlled. Great hours to access the storage. Ground level. Was great to work with to have a POD delivered and stored while unloading - I'm happy I discovered Extra Space! Josh the manager at this site has been wonderful to work with, he wants to make sure you are happy with your space and service! And to boot - great pricing!!! 

Pamela B. 

on Yelp

5 months ago

Do not rent from this company.... they charge you one rate and then DOUBLE the rent in three months... they are PREDATORS... They owe stars for being UNETHICAL 

Mj C. 

on Yelp

7 months ago

BEWARE of Rent Bait & Switch. I rented 3 units naively thinking they would value my business. After 3 months they raised my rent over 80% which they said was due to operating expense increases. I have worked in commercial real estate and know for a fact that this is absolutely false and am very disappointed with ESS for doing this. 

Auston N. 

on Yelp

a year ago

They call it Extra Space because they will perpetually charge you extra for the space you rent from them. They have continuously raised the rent exponentially after I have had multiple discussions that my mother is legally disabled and on a fixed income. This seemingly means nothing to them other than a perfect customer to take advantage of. They give her notice, but it's never enough time for me to help her find somewhere new and be able to move out before the charge hits. Although some people there have helped temporarily,... read more

Noah W. 

on Yelp

a year ago

I was left speechless when ExtraSpace increased my rent by 65% ...from $135 to $215... after only having storage for 4-5 months. It should be illegal to increase storage rent that much, only 10 - 20% MAX should be allowed per year price increase, or a cut off of some sort. Basically they have you by the balls knowing how much work it takes to move into a new storage unit, so it's tough not to pay the upgrade fee until you find the time to move into another unit. It's really disheartening to see, it's like they planned on rai... read more

Sharon W. 

on Yelp

2 years ago

I was robbed in February at Extra Space Storage 6384 South Cottonwood Street in Murray. Two weeks before getting robbed I came to get my suitcase for a trip and noticed that someone had knocked out the large bolt on the bottom of the rolling door. The bolt holds an L-bracket in place so the door doesn't roll up on itself. I told management about it and was very alarmed! I think someone sent in a tiny camera to check out what I had. The manager told me there was nothing to worry about. I gave them permission to go into my uni... read more

Cyb3R L. 

on Yelp

2 years ago

They false advertise a price online and get you to sign a contract thinking its a good deal however after three month they will raise the price to nearly double then offer you a higher price then what they offer you in the first place. Then they claim its the market that drive the price up and happy to send you a copy of the hidden fees lease agreement that they never mentioned. It a predatory market practice thriving in Red states like Utah. Good luck!