Extra Space Storage

Name: Extra Space Storage
Address: 5335 E 65th St, Indianapolis, IN, 46220, US
Telephone: (317) 465-1062
Rating: 4.8

4.8

Self Storage
Indianapolis, IN

About this business

Consumer Services Self Storage

Location details

5335 E 65th St, Indianapolis, IN, 46220, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.8920 reviews

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Trev D.

3 years ago

Very lovely environment. Clean lookin place, Shawn F. is the man. Rent your locker from him.

Shade B.

3 years ago

What can I say?! Shawn F. was so helpful and delightful with taking care of my storage needs. As a creative I needed somewhere to store my mini creations. Informed with great climate and sizing knowledge. Definitely come here for top storage needs!

Liz B.

4 years ago

This place is great!Efficient, clean, polite and helpful customer service representatives! Have used them before and using them again for all of those reasons!

Business response:

Thanks for sharing your positive experience, Liz. We're committed to being your go-to stop for all your local storage needs! We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Don't hesitate to reach out to us at 888-STORAGE if you need anything!

Tom S.

8 years ago

This facility is clean and well maintained. Security is solid and I like that an employee lives there full time. Crissy is so nice and helpful. A+ for this place!

Gina C.

8 years ago

The manager is as helpful as she can be. The units are very clean and easy to get to. Cameras and video tape all around the premises makes me feel safe going there after dark. Exceptional service with great prices for the units. Great access after Binford Avenue.

Douglas S.

9 years ago

Great place! The people have been super helpful and accommodating. The facility is super clean and well lit. We rented a temperature controlled third floor 10x10 and are thrilled with everything about the experience. I HIGHLY recommend this facility.

Thu N.

14 years ago

Great place convenient. Right behind a gas station, video cameras everywhere so I always feel safe. Never had a problem with the gate. The attendants inside are always very friendly and helpful. It is right off of SR 37/Binford Blvd and easy to get to!

Zenas B.

11 months ago

I been in the hospital on & off for about 6 months now. I fail behind on my storage fees. I been sleeping in my car since April 1st. They called me on November 27th to let me know if I can get up here by close of business day on Monday December 2nd, I can pay $246 & can keep my storage unit. I get up here at 11:55 am on December 2nd with $275, now they tell me that I have to pay $346 in order to keep my storage unit. Now they are going against what they said to me on the phone. I was always told that your word is your bond. ... read more

Business response:

We apologize for any inconvenience you have experienced. Please contact us at (317) 465-1062 to discuss this matter further.

Colly B.

a year ago

This facility is clean, easy to access, and it was easy to reserve online. However, they doubled my rent after 4 months of renting from them!! I asked them why and this was their answer. BE CAREFUL!!!! (Read their answer below.) (Their answer: Since we are month to month, the rate is not guaranteed for a certain time frame. Generally, the rates are reviewed and compared to the current market rate. We always give 30 day notice of any change via first class mail which was mailed to the address on file.) This company feels ... read more

Business response:

Hi Colly, we're sorry to hear you were unhappy with your rate. Extra Space Storage works hard to provide value for our customers through competitive pricing and by maintaining clean, safe, and secure facilities with the best customer service in the self-storage industry. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.