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Extra Space Storage
- Self Storage
- Ashburn, VA
About this business
Location details
43923 Centergate Dr, Ashburn, VA, 20148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedVery easy to rent online. Super nice and helpful staff.
Business response:
Hello, Maria Medina. Thank you for the review. We're so glad we could meet your storage needs. Please stop by the office if you need anything!
RecommendedExcellent customer service from the facility manager, Ahmad, who always has an engaging, caring, professional manner! With attention to detail, he is consistently conscientious about the maintenance, security, and cleanliness of the facility. I always feel confident my possessions are safe when I leave them there and I am personally safe when I am on the premises. Thank you, Ahmad, for giving me nothing at all to worry about!
Business response:
Thank you for your feedback, Falco! Providing renters with clean and secure facilities is our top priority. We're glad Ahmad was able to meet your storage needs. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Please stop by the office or reach out to us at 888-storage if you have any questions!
RecommendedThe agent was very professional, polite and patient. He offered a variety of options that met my needs and they were reasonable.
Business response:
Thanks, Melissa! We're so happy you had a positive experience with Extra Space Storage. Please stop by the office or give us a call if there is anything else we can do for you!
RecommendedIt is always good to have a professional who will really take the time to consult with you about their product. Ahmad was so helpful in guiding us through the selection of the right size storage unit for our needs. The facility is so clean, bright, secure yet easy to access as we need. No need to look anyplace else when you need temporary storage! Thanks again Ahmad!
Business response:
Thank you for taking the time to share your experience, Ann! We pride ourselves on having knowledgeable staff who can easily help you find a storage unit that meets your needs. We appreciate you sharing the kind words about your time working with Ahmad. We are glad he's on our team! If you ever need anything, feel free to stop by or give us a call at 888-storage.
RecommendedGreat customer service from Ahmad in ashburn virginia
Business response:
Thank you so much for the great review! It means a lot to our team, Jeff. We are thrilled you had a great experience with Ahmad! Let us know if we can do anything else to help at 888-storage.
RecommendedWent there and the young man, Ahmad Khatib was very helpful, knowledgeable, quick and efficient. The facility was sparkling clean as well.
Business response:
Hi Shannon, thank you for your review! We're so happy to hear that your experience with Ahmad and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.
RecommendedThey are very nice and walk you through the process. Very easy and all done from your phone or computer.
Business response:
Thank you for the excellent review, Sherri! We're happy to hear you enjoyed our no contact rental experience. Please let us know if you need any assistance or have any questions!
Nice facility but too expensive.
Business response:
Thank you for leaving us a rating, Karen Mohler. We're sorry to hear that you're unsatisfied with your monthly rate. Please feel free to contact us at (571) 577-6301 to discuss any of our other available units and we'd be happy to find something that meets your storage need as well as your budget.
First off the facility is very nice and clean. The staff has also always been polite and professional. I had a unit here for approximately a year and a half. In that time they raised the price 2 times. The first was from 70-90, then just recently I recieved a notification that the cost was going to be raised again, but this time to $190.00. I of course thought this must be a mistake so called to ask about it. I was told they would call me back shortly as he is with another customer. 2 hours pass and I never get that call bac... read more
Business response:
Hi Logo, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! We're glad our team has also always been polite and professional. We are sorry to hear about your experience and want you to know that your feedback will be reviewed internally so we can work to potentially earn your business in the future! Don't hesitate to reach out to us at 888-STORAGE if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 966 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.