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Extra Space Storage

4.9

About this business

Location details

9848 Coral Way, Miami, FL, 33165, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.91,237 reviews
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Chris S.'s profile image
Chris S. 
rating
11 years ago

Great customer service. Extremely helpful and will assist in any way possible. Great. 

Now M.'s profile image
Now M. 
rating
11 years ago

Excellent service! Extremely helpful staff made a difficult move a much easier process. 

Bernardette S.'s profile image
Bernardette S. 
rating
11 years ago

Wonderful costumer service and great prices. They have a lot of options and will work with you to fulfill your needs. I highly recommend it! 

Star R.'s profile image
Star R. 
rating
2 years ago

Very unprofessional. Staff leaves the office and only leaves a sign saying they will be back 15 mins before closing. How do you close and only open 15 mins before closing when the hours of operation clearly state that they are open till 6pm Monday - Friday. As long as the employees don't receive proper punishment for the they will continue to be unprofessional. 

Business response:

Your feedback is very important to our team, Star. We're sorry to hear you're unhappy with your experience. We'd love a chance to talk with you directly, please call us at 888-storage. 

Lazaro V.'s profile image
Lazaro V. 
rating
4 years ago

I had my Jetski stolen from an inside gated storage, they don't give a shit about your equipment nor pay you anything if it gets stolen. Go else where also their prices are ridiculous high. 

Business response:

Hi Lazaro, we consider security our top priority and are very sorry to hear about your experience. We would like to speak with you about this in more detail as soon as possible. Can you give us a call at (305) 220-2649? 

Miriam C.'s profile image
Miriam C. 
rating
9 years ago

Clients BEWARE! They offer a very attractive price at the beginning, and then they start raising. I started with $126 and now I am on $167. I saw they have the same unit size as mine at 123 so I reserved to move to a new unit because I don't want to pay $167 when they are obviously charging less for the same unit, and the answer was that they simply offer a low price when you are a new customer and then they start raising your monthly payments. As my contact was already in the system I was not gonna be able to rent a new uni... read more

mike p.'s profile image
mike p. 
rating
15 years ago

I rented a space to part my boat. When I get there, there was a car parked in my space. The lady at the front office said that the person who owned the car has a habit of parking in other peoples spots and has done this in the past. They refused to tow the car, and I had to wait for the guy to come move it. In addition, a week later , I come back for my boat, and someone had stolen my tag. I filed a police report. This place is unsafe and I would never recommend someone to it. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 1,237 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.