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Extra Space Storage

4.8

About this business

Location details

5700 N Classen Blvd, Oklahoma City, OK, 73118, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8502 reviews
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Dwight H.'s profile image
Dwight H. 
rating
a year ago

Imanuel was very helpful and also found another unit close to the first one we got. Great service, very friendly staff. 

Business response:

Thank you for your review, Dwight. We're glad Imanuel was able to assist you and find another unit for you. We appreciate your feedback. 

Saundra A.'s profile image
Saundra A. 
rating
a year ago

Clean and ready to use. Easy to rent and very helpful, friendly staff. Love this as cleaning out my classroom was enough stress! 

Business response:

Hi Saundra, we appreciate your review. We are happy to hear our team was friendly, helpful, and great at keeping our property clean. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Michelle R.'s profile image
Michelle R. 
rating
a year ago

Me and my husband use a lot of storages because of our business and Extra Space is by far the best. They always have someone working at the facility, they are always really helpful and professional. The facility is lit up really well and taken care of. You dont get there and find out all there is is a kiosk or a number to call- i appreciate always having a real person to deal with when I go there. 

Business response:

Hi Michelle, Thank you for taking the time to leave your review! We pride ourselves on having a helpful, professional staff, so we are thrilled to hear that you had such a positive experience renting with us! We are thrilled to know you found our property lit and well-kept. As always, give us a call at 888-storage if you need anything. 

Eric P.'s profile image
Eric P. 
rating
2 years ago

Amazing staff and facility, Ashley is awesome and very helpful with whatever I needed 

Business response:

Hello, Eric. Thank you for the review. We're so glad Ashley was awesome to work with. Please stop by the office if you need anything! 

Jordan H.'s profile image
Jordan H. 
rating
3 years ago

i've never used a storage before and James was so helpful! walked me through everything and it was the easiest and fastest process. he even got me a deal! will definitely be recommending. 

Business response:

Hello, Jordan. Thank you for the 5-star review! We're so happy James could help. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. 

Rita J.'s profile image
Rita J. 
rating
3 years ago

SUPER clean and well sealed units! A bright light automatically turns on when you open the door. The staff is eager to please and took time to show me two units, to see which one would fit my things. The contract and set up was super easy AND they left a free theft resistance lock inside my unit, SO moving day, I didn't have to wonder if I had a lock! These are brand new units and I have rented 4 other units over that last 20 years, and I never had one this clean and new!! Decent prices, safe area, but there are big gates wi... read more

Gregory T.'s profile image
Gregory T. 
rating
8 months ago

Having two of our storage units broken into with no effort from management to install better cameras, security, or provide reassurances has been gravely disappointing. No call back from management offering compensation. No footage of the culprits at all. I would not trust leaving my stuff at this facility. Moving out as soon as possible 

Kelli I.'s profile image
Kelli I. 
rating
a year ago

Honestly, I've used this storage facility for about six years. But it seems to be one problem after another lately. Somebody hit the gate, so there was no back gate for an extended time. Now they have homeless people getting into the buildings. And rather than put coded locks on the building door so I can get to my things, I'm locked out of the building until the employee is at work and has time to go around and unlock every building. So I can't access my belongings the times that I'm paying to access them. I can't get in on... read more

Business response:

Thank you for taking the time to share your feedback about your experience at Extra Space Storage. We understand your concerns regarding security. We prioritize the security of our customers and their belongings and aim to assist our customers as best we can in such unfortunate circumstances. We appreciate your feedback and will take it into consideration as we continue to improve our processes. Thank you for bringing these matters to our attention. Please call us at 888-storage if you'd like to discuss your experience in mo... read more

Greg B.'s profile image
Greg B. 
rating
a year ago

Getting a refund due to undisclosed hours of access. Says you can use unit until 10pm but was informed when I got there that it was 5pm. idk. weird. doesn't work for me. 

Business response:

Hi Greg, thanks for your feedback. We will be sure to review this further internally. Feel free to call us at 888-storage to discuss this further! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 502 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.