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Extra Space Storage

4.9

About this business

Store your belongings at Extra Space Storage on 3450 Parkway Ln in Hilliard, OH today! Our large selection of storage units, drive up access, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

3450 Parkway Ln, Hilliard, OH, 43026, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 10:00 p.m.
Tue6:00 a.m. to 10:00 p.m.
Wed6:00 a.m. to 10:00 p.m.
Thu6:00 a.m. to 10:00 p.m.
Fri6:00 a.m. to 10:00 p.m.
Sat6:00 a.m. to 10:00 p.m.
Sun6:00 a.m. to 10:00 p.m.
4.9456 reviews
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Michele McCloskey's profile image
Michele McCloskey 
recommend  Recommended
a year ago

Scott has been excellent to work with! Very clean space. 

Business response:

Hello, Michele. Thank you for the review. We're so glad Scott could meet your storage needs. Please stop by the office if you need anything! 

Jay Bourdo's profile image
Jay Bourdo 
recommend  Recommended
a year ago

their staff is great. always take care of their customers. 

Business response:

We think our team is great too! Thanks for recommending us, Jay. Don't hesitate to reach out at 888-STORAGE if you need anything!  

Mike Neff's profile image
Mike Neff 
recommend  Recommended
a year ago

Great customer service. Their team would reach out from time to time to ensure the unit was meeting expectations. Would use them again. 

Business response:

Thanks for recommending us, Mike! We're committed to providing excellent customer service. We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Don't hesitate to stop by the office or contact us at (614) 771-5600 if you need anything. 

Rose Grubb's profile image
Rose Grubb 
recommend  Recommended
a year ago

nice friendly staff, clean, everyone went smooth and the price was affordable 

Business response:

Hi Rose, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (614) 771-5600 or stop by the office if you need anything!  

Greg Lucas's profile image
Greg Lucas 
recommend  Recommended
a year ago

Great customer service and very flexible. 

Business response:

Hi Greg, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (614) 771-5600 or stop by the office if you need anything!  

Lindsey Alana Koester's profile image
Lindsey Alana Koester 
recommend  Recommended
a year ago

i had the best experience at extra space storage. ashlee blanke has the best customer service and made sure i had all the information i needed before i left the store. i highly recommended not only extra space storage but recommend going to see ashlee blanke. give this place a 5 star!! 

Business response:

Thank you for the excellent rating, Lindsey. We are glad Ashlee was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Lee White's profile image
Lee White 
recommend  Recommended
a year ago

I had difficult requirements - a very big unit with high ceilings, high and wide door, wide aisle in front for backing in a trailer, and another smaller unit near by, both units with a flat level entry, and even some electricity to charge equipment batteries. I got it all and even got a unit with both a back and front entrance! The manager was unbelievably helpful and I signed up for both units that same day - storage problems solved. 

Business response:

Thanks for the awesome review, Lee! We work hard to meet the expectations of our customers, and we're happy to hear we hit the mark for you! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance. 

MR Stimmel's profile image
MR Stimmel 
recommend  Recommended
a year ago

I've rented space here for a few years and the staff is always so nice! And my recent interaction with Ashlee was SUPER helpful --she was patient, friendly, and went above and beyond to help me find the right size unit for my needs. Great customer service is difficult to find these days, but Ashlee is a super star! The Hilliard location is a safe, clean, and affordable solution for all your storage needs. I would definitely recommend them. 

Business response:

Thank you, Mr Stimmel, for recommending us! It's wonderful to hear you had a positive experience with us and that Ashlee has been super helpful, patient, and friendly to work with. We know our customers value clean, secure, and reasonably priced facilities so we do our best to provide that. We want you to know that we are here to assist you with any further storage needs! Give us a call at (614) 771-5600 if anything comes up. 

Denise Griffen Jones's profile image
Denise Griffen Jones 
recommend  Recommended
2 years ago

I called the main office with a concern I had and they were not able to help me but I got a call from Ashley at the Hilliard location and WOW SHE AMAZING. She was able to get my concern taken care of that same day and I didn't even call her yet. thanks Ashley 

Business response:

We think Ashley is great too! Thanks for recommending us, Denise Griffen. We're glad she was able to get your concern taken care of that same day. As always, give us a call at 888-storage if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 456 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.