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Extra Space Storage

4.9

About this business

Location details

3450 Parkway Ln, Hilliard, OH, 43026, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9582 reviews
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Denise Griffen Jones's profile image
Denise Griffen Jones 
recommend  Recommended
3 years ago

I called the main office with a concern I had and they were not able to help me but I got a call from Ashley at the Hilliard location and WOW SHE AMAZING. She was able to get my concern taken care of that same day and I didn't even call her yet. thanks Ashley 

Business response:

We think Ashley is great too! Thanks for recommending us, Denise Griffen. We're glad she was able to get your concern taken care of that same day. As always, give us a call at 888-storage if you need anything. 

Marty Huddleston's profile image
Marty Huddleston 
recommend  Recommended
3 years ago

Ashlee and Scott were great to work with! 

Business response:

Thanks for the great feedback, Marty! We're glad Ashlee and Scott were great to work with. Please call us at (614) 771-5600 if you have any questions! 

Fred Huddleston's profile image
Fred Huddleston 
recommend  Recommended
3 years ago

Ashlee and Scott were excellent to work with! 

Business response:

Thank you for recommending us, Fred. We are glad Ashlee and Scott were excellent to work with. Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything! 

Ashlee Blanke's profile image
Ashlee Blanke 
recommend  Recommended
3 years ago

Offering great service for rental needs 

Business response:

Thank you for the kind words, Ashlee! We're committed to providing excellent customer service. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Shirley Roar-Nebel's profile image
Shirley Roar-Nebel 
recommend  Recommended
3 years ago

The site was very clean & secure. Staff was so very friendly, especially Brian & Ashlee. I would’ve loved to have stayed there but, being a retiree, it was getting too costly for me so I had to get rid of most of my things and bring home what was left. Wish they offered Senior Citizen discounts. 

Business response:

Thank you for your feedback, Shirley! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions. 

Carrie Wolf's profile image
Carrie Wolf 
recommend  Recommended
3 years ago

Friendly. Storage space is clean. Area is well lit. Ashlee is great. (Columbus Ohio) Cost is better than some other storage places -I know. Happy I moved 

Business response:

Hi Carrie, thank you for your review! We're so happy to hear that your experience with Ashlee and the cleanliness of the facility has been positive! If there is anything we can do for you, please let us know at 888-storage.  

Winter Owens's profile image
Winter Owens 
recommend  Recommended
4 years ago

Scott was very kind to my family without knowing we were moving my dad’s belongings from Florida to Ohio. I needed a larger unit than I reserved and he made the transfer very easy. Will definitely continue to use Extra Space when we need extra space 😉 

Business response:

Thanks for the kind words, Winter! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact Scott at (614) 771-5600 if you need anything.  

Andy Whicker's profile image
Andy Whicker 
recommend  Recommended
4 years ago

Clean and well maintained. Feel my belongings will stay safe. Would definitely recommend! 

Business response:

Thank you for your feedback, Andy! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. Don't hesitate to reach out to us at 888-storage if you need anything!  

Ranae Lawson's profile image
Ranae Lawson 
6 years ago

I never do reviews but I just have to let people know that I rented a unit at this location about 10 months ago. I was given a rate of 120.00 per month which was within my budget. In late November I received notice that my unit would have a increase in price. I was completely shocked to see my 120 unit was increasing to 150 per month?? I understand prices increasing but come on a 30 per month increase all at once, ridiculous. I will be shopping for a different storage unit ASAP. It will probably increase 40 per month next ye... read more

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 582 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.