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Extra Space Storage

4.9

About this business

Location details

1701 Osgood St, North Andover, MA, 01845, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9619 reviews
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Kevin F.'s profile image
Kevin F. 
rating
3 years ago

awesome facility! Very happy.....very clean..... Been very happy with Extra Space Storage 

Frances T.'s profile image
Frances T. 
rating
5 years ago

This has been a very stressful month but Rob store manager has been such a great help. Since day one his service has been excellent and comforting. A few days before my move he called me to confirm and that was very helpful. 

Business response:

Hi Frances, we're glad April was able to help! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything! 

Chuck W.'s profile image
Chuck W. 
rating
6 years ago

Rob was great helping find the right unit and made sure I understand the rental agreement. He answered all of my questions in a way that I thought was really honest and like I wasn't being pushed or misled. It's great having things spelled out clearly because I can't stand when businesses say one thing and then do another, or leave out important information. 

Business response:

Hi Chuck, we're glad Rob was able to help find the right unit, made sure you understand the rental agreement and answered all of your questions. Don't hesitate to reach out if you need anything! 

J C.'s profile image
J C. 
rating
10 years ago

Vickie, was absolutely wonderful in the office!!! I needed a unit fast & furious!! She was able to accommodate me immediately !!! Thank you so much !!! 

Laurie L.'s profile image
Laurie L. 
rating
10 years ago

We've been customers for years. Staff is very friendly, helpful and efficient. Building is very well maintained. We've changed units or added units and it has always been very smooth. In fact, we were able to add a unit 3 units away from our current one. It had just opened up, and worked perfectly for us. Very happy with this facility. 

Diane T.'s profile image
Diane T. 
rating
10 years ago

We are very pleased with our association with EasySpace Storage. Vicky is extremely knowledgeable and helpful with the entire process. We have not used our spaces yet, but we feel that it is clean, conveniently located, and a good choice for our needs. 

Ken O.'s profile image
Ken O. 
rating
10 years ago

Extra Space Storage North Andover manager was very helpful in helping move storage units without incurring extra fees. Their facility is clean, mostly well-lit (not inside the store units, though), hand carts are plentiful, and heated in winter. 

Carolyn M.'s profile image
Carolyn M. 
rating
10 years ago

I moved back to North Andover after living in Texas for over a decade, during the middle of continuous blizzards. My movers actually arrived at Extra Space Storage a week before I did, and they raved about how easy it was for them to move my belongings into the unit I rented, despite the snow. This storage facility is clean and always well-plowed. My unit is heated and very spacious. Prior to my move, Rick was very helpful in setting up my reservation, and Vicki's stellar customer service just made my whole moving experi... read more

Maria G G.'s profile image
Maria G G. 
rating
3 years ago

Extremely expensive and inflexible. Plus they keep going up in price. Lots of other storage places nearby that are less expensive and just as clean & convenient. I recently moved out and found a larger unit for almost 1/2 of what I was paying there. Look elsewhere!!! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 619 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.