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Extra Space Storage

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About this business

Store your belongings at Extra Space Storage on 6611 Southpoint Pkwy in Jacksonville, FL today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, RV parking and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of ... read more

Location details

6611 Southpoint Pkwy, Jacksonville, FL, 32216, United States

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Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
4.9457 reviews
9 reviews have no rating
{Chubby_Panda}'s profile image
on Birdeye

5 months ago

We went to Kori Rd location and Naila your customer service representative was amazing she was attentive and courteous, would recommend clients to her 

Business response:

Thank you for the review, {Chubby_Panda}! We pride ourselves on having a friendly, accommodating staff and are so happy Naila was able to assist you! Call us at 888-storage whenever you need us. 

Adeoginni Seamus's profile image
Adeoginni Seamus 
recommend  Recommended
7 months ago

I must confess that surely she is a skilled professional trader and the best among all, as her clients all said, I saw so many positive reviews about Mrs Murphy Sherry , and she managed my account after I Invested $1000 and got a successful withdrawal of $15,200 within few days of my investment, up-till now am still so shocked and surprised "It always seems impossible until it’s done"., with Mrs Murphy Sherry Fx your hard-earned money is 100% secured/Safe trust me you have nothing to lose or to be scared of at all, You can ... read more

Ana M.'s profile image
Ana M. 
on Birdeye

7 months ago

Naila gave us an amazing customer service there lucky to have such an awesome worker thanks very much 5 stars 

Business response:

Thank you for the excellent rating, Ana. We are glad Naila was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.  

Kit Washburn's profile image
Kit Washburn 
recommend  Recommended
a year ago

The prices and the availability of units was great and we really appreciated the reliability and helpfulness of the staff. We would certainly use Extra Space Storage again. 

Business response:

Kit, thank you for recommending us. We are so glad you are satisfied with your rental rate! We're glad our team was reliable and helpful. Stop by our office if you need anything in the future!  

Jeff Lockamy's profile image
Jeff Lockamy 
recommend  Recommended
a year ago

Agent at Southpoint location was extremely helpful in solving an issue I had 

Business response:

Thank you for your feedback, Jeff! We love to hear that our customers are happy with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!   

Robert Gould's profile image
Robert Gould 
recommend  Recommended
a year ago

Excellent service... Thanks so much for fitting us in! 

Business response:

Thank you for the kind words, Robert! We're committed to providing excellent customer service. If you ever need anything, feel free to stop by.  

Betty ONeill's profile image
Betty ONeill 
recommend  Recommended
a year ago

Clean, price is great, Cathryn Thomas helped me find exactly what I need. Nice to deal with nice person 

Business response:

Hi Betty, thank you for your review! We're so happy to hear that your experience with Cathryn and the cleanliness of the facility has been positive! We're always here to help at 888-storage.  

Chris McGee's profile image
Chris McGee 
recommend  Recommended
a year ago

Great people. Great building. The best storage facility you will find in Jacksonville. The building has a 5-bay loading dock perfect for big 18-wheel semi-trucks, a covered loading and unloading dock, restrooms, and tons of parking. Highly recommend. Catherine the manager is very professional and helpful. 

Business response:

Thanks for the kind words, Chris! We're glad Catherine was very professional and helpful. We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (904) 337-5349 if you need anything.  

Donna Nichols Connors's profile image
Donna Nichols Connors 
recommend  Recommended
2 years ago

Very clean units and the office customer service people are great. The space I rented online was too small and they immediately got me a larger unit while we were on the loading dock. Just be prepared to walk as units are inside and depending on your unit location it could be a distance from loading dock. Carts are readily available so you only need to be worried about your legs holding up. Lol 

Business response:

Thanks for the kind words, Donna Nichols! We appreciate you recommending us to your friends and family. Don't hesitate to stop by the office or contact us at (904) 337-5349 if you need anything.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 457 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.