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Extra Space Storage - Durham, NC
- Self Storage
- Durham, NC
About this business
Store your belongings at Extra Space Storage on 3223 NC-55 in Durham, NC today! Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of o... read more
Location details
3223 NC-55, Durham, NC, 27713, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Very customer focus
Business response:
Hi Audrey, thanks for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (919) 885-0493 or stop by the office if you need anything.
Smooth move in and rental.
Business response:
Thanks for the 5-star rating, Garcia! We're pleased to hear you've had a positive experience throughout the rental process. Stop by our office if you need anything in the future!
Nothing but positive feedback to share. I'll be honest, the main reason that I chose this self-storage location was the number of positive reviews, not only for this business, but for employee Mr. Thurston Leak, and I was not disappointed! My customer service expectations were not only exceeded, they were blown out of the water. I made my reservation online in the morning (easy enough) and as the site indicated, I received an email confirmation and a phone call to finalize my reservation. I went to the location at 12:30... read more
Business response:
Hi Nadera, thank you for taking the time to leave us a review! Thurston is such an asset to our team and we're so happy to hear you had such a positive experience renting with him! We aim to provide the highest level of customer service and are thrilled to hear your experience reflects that. Security is our top priority and we appreciate that you have trusted us with your belongings! Your kind words mean so much to us. Thank you for choosing Extra Space for your storage needs! Don't hesitate to reach out if there is anything... read more
Superior customer service and well maintained units!!!
Business response:
This is great feedback Tonetta, thank you! We love hearing that your experience has been positive and hope you know that we appreciate your business!
The staff was right there with me
Business response:
Thank you for the review, Sandra! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you!
Another great experience at Extra Space Storage with assistance from Thurston! I was in need of an additional unit, in order to meet my timeline, and Thurston came to my rescue! He was able to quickly assigned to a unit that was adjacent to my existing rental. He also congratulated me on my upcoming search for a home in the Durham area and offered some key, valuable insight, as he has been a resident of Durham for his whole life. This location continues to exceed expectations and win my repeat business...on New Year's Ev... read more
Business response:
Thank you for being a loyal Extra Space customer, Naadii! We work hard to meet the expectations of our customers, and we're happy to hear Thurston hit the mark for you! Don't hesitate to stop by the office or contact us at (919) 885-0493 if you need anything.
An unexpected delight to find a place to store our possessions safely and in comfort. We experienced Mr. Thurston! He was with us all the way. He explained things. He showed things. Our experience in a word for this STORAGE PLACE! AWESOME!!!
Good location, professional and friendly staff.
Thurston was a huge help with us picking out a unit fit for us. He also gave us great information about the facility and how to get the most out of it. Thurston is great, surely employee of the month!!! 👍🏾
Business response:
Thank you for the kind words, Darrin. We're glad Thurston was able to help you pick a unit fit for you, gave you great information about the facility, and how to get the most out of it! Our team is here to serve you, so give us a call at (919) 885-0493 if you need any future assistance.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 5 star rating with 669 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:00 a.m.
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