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Extra Space Storage
- Self Storage
- Knoxville, TN
About this business
Location details
2072 Western Ave, Knoxville, TN, 37921, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I’ve had other storage units with different companies in the past and they were absolutely horrible experiences. This company and Brandon have renewed my faith in humanity.. I needed to change from a larger unit to a smaller one simply because we did not need the space and it has been the easiest most seamless process of anything I have ever experienced in 48 years of my life. The customer service is 10/5 ⭐️ the gentleman that you have working there and management 10 /5 ⭐️ , the cleanliness of the facility 10/5 stars ⭐️ and... read more
Business response:
We are absolutely thrilled to hear about your seamless experience with Brandon and our team! Thanks for trusting us with your storage needs.
The staff member was super helpful in explaining and preparing the unit.
Business response:
Hi Kevin, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (865) 770-4581 or stop by the office if you need anything!
Josh was incredibly helpful, personable and easy to work with! This is the place to go!
Business response:
Hello, Just. Thank you for the review. We're so glad Josh could meet your storage needs. Please stop by the office if you need anything!
Josh is the man... Great service!!
Business response:
Thanks for the awesome review, Chuck! We're happy to hear Josh hit the mark for you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything.
Great with helping and walking me through each step of the process I will be back and tell my friends and family
Business response:
Hi Chantel, thank you for your review. We're glad our team helped and walked you through each step of the process. We appreciate you recommending us to your friends and family. As always stop by the office or call us on 888-storage if you need anything.
Even though I'm clearing out my storage unit due to job relocation, Josh was still super helpful and wished me well! My 2+ years at the Western Ave/ Knoxville, TN location have been real smooth!
Business response:
Thank you for being a loyal customer, Richard. We're glad Josh was able to help! Our team is here to serve you, so give us a call at (865) 770-4581 if you need any future assistance.
I was introduced to these units by a friend I have had no problem with them they seem nice and try hard to insure everything runs smoothly
Business response:
The, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Don't hesitate to reach out to us at 888-storage if you need anything!
My husband rents from them they are absolutely amazing the woman in the office does amazing work
Business response:
Thank you for the review, Rebecca! We are so glad you had a positive experience with Extra Space. Don't hesitate to reach out to us at 888-storage if you need anything!
I would rent again from them they try to insure everything is clean and that everything is in working order
Business response:
Hi Nick, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 995 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.