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Extra Space Storage - Knoxville, TN

5.0
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About this business

Store your belongings at Extra Space Storage on 2072 Western Ave in Knoxville, TN today! Our large selection of storage units, exceptional security and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! 

Location details

2072 Western Ave, Knoxville, TN, 37921, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
SunClosed
5.0827 reviews
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The R.'s profile image
The R. 
on Birdeye

2 years ago

I been with them two years in that time I been shot and got behind a few days they are true to the 5 day rule and they will call you and respectfully let you know that you are behind and that your unit is due they give a fair shake and are amazing  

Business response:

Thank you for being a loyal customer, The Remover! We're glad our team will call you and respectfully let you know that you are behind and that your unit is due. Stop by our office if you need assistance or have any questions.  

william c.'s profile image
william c. 
on Birdeye

2 years ago

I would do business with them any day as a business there is something’s I like to store off site to where I have no worries and they make that happen  

Business response:

Thanks for sharing your positive experience, William. We're committed to being your go-to stop for all your local storage needs! Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

William M.'s profile image
William M. 
on Birdeye

2 years ago

Pretty good employees it’s very convenient and it’s pretty peaceful you go In and store your stuff they have always treated me fair 

Business response:

Thanks, William! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We're glad our team has always treated you fairly. Stop by our office if you need assistance or have any questions.  

Brandon B.'s profile image
Brandon B. 
on Birdeye

2 years ago

Very good prices 

Business response:

Brandon, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're always happy to help with any of your storage needs. If there is anything we can do for you, please let us know at 888-storage. 

Blayne C.'s profile image
Blayne C. 
on Birdeye

2 years ago

Absolutely stellar customer service. The only case their excellent service would be annoying to anyone would be if you were doing something nefarious which you couldn't here because of their excellent security that prevents unwanted entry and no way to get out of sight of a camera. Honestly a great facility and wonderful staff to help you at a moments notice! 

Leslie g.'s profile image
Leslie g. 
on Birdeye

2 years ago

Great location. Very knowledgeable and friendly staff. Very clean. I came from NJ sight unseen snd was very happy with my decision to rent here.  

Ronicca H.'s profile image
Ronicca H. 
on Birdeye

2 years ago

Very great customer service  

Joseph I.'s profile image
Joseph I. 
on Birdeye

2 years ago

Very disappointed in the fact the monthly fees were raised every 5 to 6 months - with an automated reasoning and no end in sight . Other than that it was all good - for the most part .. Thank You . 

Business response:

Hi Joseph, we know that providing customers with convenient, secure, and professional storage at an affordable price is important. Our team continually reviews our competition's offerings in order to deliver you a valuable solution for storing your belongings. Please call us at 888-storage if you'd like to discuss your rental rate.  

Madison T.'s profile image
Madison T. 
on Birdeye

2 years ago

It was easy access and very reliable! I would definitely rent a unit out again!  

Business response:

Thank you for your feedback, Madison! We love to hear that our customers are happy with Extra Space. Please stop by the office or reach out to us at 888-storage if you have any questions!  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 5 star rating with 827 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 5:30 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com