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Extra Space Storage

4.8

About this business

Location details

5600 2nd St NE, Washington, DC, 20011, United States

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WeekdayScheduleStatus
Mon9:30 a.m. to 6:00 p.m.
Tue9:30 a.m. to 6:00 p.m.
Wed9:30 a.m. to 6:00 p.m.
Thu9:30 a.m. to 6:00 p.m.
Fri9:30 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.839 reviews
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Marjorie W.'s profile image
Marjorie W. 
5 years ago

Once again, Mr. Robert at the NE location off Riggs RD has done a phenomenal job. If you're interested in any storage please feel free to look him up with all of your questions and he will have answers. Enjoy your storage at Extra Sace Storage!!! 

Business response:

Thank you, Marjorie! It's wonderful to hear you had a positive experience with Mr. Robert and want you to know that we are here to assist you with any further storage needs! Give us a call at (202) 891-3789 if anything comes up! 

Andrew L.'s profile image
Andrew L. 
5 years ago

Facility is clean and the staff is very professional and knowledgeable. 

Business response:

Hi Andrew, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything!   

Joyce L.'s profile image
Joyce L. 
5 years ago

Considering my overall experience at 2 out of 3 locations I have had nothing but professional customer service. Employees at 2 of the locations used were outstanding in considering any concerns I may have had.  

Business response:

Thank you for the kind words, Joyce! We're committed to providing excellent customer service. Don’t hesitate to reach out at 888-STORAGE if you need anything.  

Dorian E.'s profile image
Dorian E. 
5 years ago

Great experience! Excellent customer service, easy online reservation, added a lock on easily to my order and all my paperwork and materials were in the unit upon arrival. Also offered my first month free!  

Business response:

Thank you so much for your kind words, Dorian. We really appreciate you taking the time to share your experience with us. We're committed to providing excellent customer service. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Markita S.'s profile image
Markita S. 
5 years ago

The customer service agent was very knowledgeable and the unit was very clean and sanitized I’ll recommend this storage facility  

Business response:

Hi Markita, thank you for taking the time to share your experience with us. We know that our customers value clean facilities and knowledgeable staff, so we do our best to make sure we are able to provide that! Thanks for recommending Extra Space Storage! Stop by the office if you need anything.  

WILBERT K.'s profile image
WILBERT K. 
5 years ago

Renting the unit was quick and easy. 

Business response:

Hi Wilbert, thank you for the positive rating! We are happy to hear about your positive experience with Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything!   

Hallie C.'s profile image
Hallie C. 
5 years ago

Excellent customer service, clean units, felt very taken care of. Highly recommend. 

Business response:

Hi Hallie, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Don't hesitate to reach out to us at 888-storage if you need anything!   

Patricia W.'s profile image
Patricia W. 
5 years ago

Due to excellent customer service I recommend this company to my family and friends 

Business response:

Thank you for the kind words, Patricia! We're committed to providing excellent customer service. We appreciate you recommending us to your friends and family. Give us a call at 888-STORAGE if there is anything, we can do to assist you.  

Clyburn  P.'s profile image
Clyburn P. 
5 years ago

Good location, great prices and friendly customer service. Doesn't get any better than that.  

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 39 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.