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Extra Space Storage
- Self Storage
- Washington, DC
About this business
Location details
5600 2nd St NE, Washington, DC, 20011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Extra Space storage on 2nd Street was a great choice. The facility was very clean and well-maintained, but the biggest factor in my review would be the great employees. This was my first time renting a storage unit, and the associates at Extra Space were nothing but helpful, flexible, and pleasant. They really went the extra mile to ensure that my move in process was easy and that my stuff remained secure.
Business response:
Hi Natasha, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We're glad our team was helpful, flexible, and pleasant. Don't hesitate to reach out if you need anything!
Great customer service
Business response:
Thank you for the kind words, Gregory! We're committed to providing excellent customer service. Let us know if we can do anything else to assist you at 888-STORAGE.
Best costumer service I've had in awhile. Thank you!
Business response:
Thank you for the kind words, Chanell! We're committed to providing excellent customer service. Don't hesitate to reach out if you need anything!
Great location clean facility and awesome people. Tracy knew I was pressed time and handle it all in a timely manner and got me out in time to get back to work on time.
Business response:
Bryon, we are so happy to hear that Tracy was able to accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage!
Great service!!! I thanked Tracey several times for been patient with me because I was all over the place but she made it easy for us. Excellent service clean build and great people!
Business response:
Welcome to Extra Space Storage, Ruth! We aim to provide the highest level of customer service and are thrilled to hear your experience with Tracey reflects that! Let us know if we can further assist with your storage needs!
Everyone needs improvement but currently I am 100 percent happy with my selection.
Customer service
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 39 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.