Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.6

About this business

Location details

197 Inverness Dr W, Englewood, CO, 80112, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.6483 reviews
Select a rating
Brenda V.'s profile image
Brenda V. 
rating
a year ago

This site is easily accessible, clean and the best part is the manager Brandon! He is very professional and knowledgeable. 

Business response:

Thank you, Brenda! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled your experience reflects that! 

Edward V.'s profile image
Edward V. 
rating
2 years ago

Love the location, and it's hard to tell that is a storage building lol Fair prices and very clean area 

Business response:

Hi Edward, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (303) 993-5527 or stop by the office if you need anything! 

Dean G.'s profile image
Dean G. 
rating
2 years ago

I cannot overstate how happy we've been at Extra Space Storage and Eli in particular. Fantastic service and have helped make it easy every step of the way. If you need storage space, this is the place :-) 

Business response:

Thank you for the kind words, Dean! We're committed to providing excellent customer service. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE. 

Nicholas B.'s profile image
Nicholas B. 
rating
2 years ago

This is my 3rd year renting a unit at this location and I have had nothing but positive experiences. I downsized to a 5x5 unit today and comparing rates to other sites this is the least expensive rate I found in the Denver area. Find a rate online and they honor it onsite. Also, pay for a year or more and the rate is locked in for the entire contract. 

Business response:

Hi, Nicholas. We appreciate your positive review. Please call (303) 993-5527 if you have any questions. 

Cindy F.'s profile image
Cindy F. 
rating
3 years ago

Just moved in today. The online process was quick and easy. Gavin was there to greet me and show me my space. He was helpful and friendly. I feel like I got a great deal on my unit. The place is clean and safe. I couldn't ask more from a storage facility! 

Business response:

Thank you for the review, Cindy! We pride ourselves on having a friendly, accommodating staff and are so happy Gavin was able to help! Please let us know if you need any assistance or have any questions. We are always available at 888-storage. 

C F.'s profile image
C F. 
rating
4 years ago

Been storing here for several years extra items. Great security and secured access. Friendly folks too. 

Laina P.'s profile image
Laina P. 
rating
4 years ago

A fairly newer and cleaner facility than most storage buildings I've seen. Helpful staff and good prices. 

Business response:

Hi Laina, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Don't hesitate to reach out to us at 888-storage if you need anything! 

Philip Z.'s profile image
Philip Z. 
rating
a year ago

This storage facility is nothing short of a scam. They will advertise rates that will later be increased by more than 50% within 3 months. Our unit is 1047. We moved in on August 2023 at the rate of $151. In November 2023, the facility informed us that us the rate will be $233 starting December 2023. The manager claimed that we were offered online introductory rate at the time of the rental. That was a bid lie. We had many options but went for this facility for convenience. This facility is clearly engaged into deceptive b... read more

Business response:

Thank you for taking the time to share your feedback, Philip. We're sorry to hear about your experience. Periodically we review our rates to bring them closer to the market value. If an increase is needed, we give a 30-day written notice. We are more than happy to look into your rate increase with you to see how we can assist. Please give us a call at 888-storage. 

Raven D.'s profile image
Raven D. 
rating
2 years ago

Was called and told our unit was unsecured and that I would need to come down to secure it. I couldn't get down there until the weekend so I called and left a message, rather concerned since I knew we had locked our unit, asking someone to call me as soon as possible. Didn't hear from anyone, came down a few days later and a new lock was on my unit. Talked to the front desk and they told me my lock had been cut off and replaced since my lock wasn't secure. I don't understand this, the last time I had been to storage was 4 mo... read more

Business response:

Hi Raven, we really appreciate you taking the time to leave a review. Providing a positive experience to each of our customers is very important to us. We will work hard to better serve you next time you in the future. If there is anything we can do for you in the meantime, we are here to help and can be reached at 888-storage. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.6 star rating with 483 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.