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Extra Space Storage
- Self Storage
- College Park, MD
About this business
Location details
9604 Baltimore Ave, College Park, MD, 20740, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
The best!
Brand new construction
Rebecca was a delight to work with to resolve my storage needs when it came to price and accessibility. The facility is well maintained and the security made me feel extremely safe and protected. I would highly recommend the College Park location for your storage needs.
Courteous, friendly and personable customer service created a superior experience!
Great location , great customer service, cleanliness
I got what I needed, when I needed it.
Business response:
Thank you, Annie. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions.
Great location! Great customer service! This is a new location for Extra Storage and it’s perfect. Great location and various storage unit sizes. And best of all it’s climate controlled and secure. Sean, the manager, provided exceptional customer service in helping me identify a unit that meet my storage needs. He also provided detailed information about the facility.
Business response:
Hi Ladonna. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sean! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
Please be careful when you moved in because the increase is 80 to 100% of the price.
Business response:
We understand your concern about rate increases. Please contact us at (301) 798-4154 to discuss your specific situation and available options.
Me mudé a este storage porque el precio que ofrecían estaba bien, claro no está en el primer piso si no en el sexto, fue incómodo la mudanza pero lo acepté Ahora recibí una nota con un incremento del 80% del precio o sea de 241 voy a pagar 430 dólares al mes..Si lo hubiera sabido antes de mudarme no lo hubiera hecho, es excesivamente alto. Llame y lo que me dijeron que pagara los 430 por 6 meses adelantado para mantener el nuevo precio. No lo puedo creer. Es un abuso. Dejo mi opinión y ojalá lo lean para que no usen este sto... read more
Business response:
Entendemos su frustración por el aumento significativo del precio de su unidad de almacenamiento. Le pedimos disculpas por cualquier inconveniente que esto le haya podido causar. Llámenos al (301) 798-4154 para hablar sobre sus inquietudes en detalle. Nuestro equipo se compromete a trabajar con usted para encontrar la solución que mejor se adapte a sus necesidades y presupuesto. Valoramos sus comentarios y nos gustaría tener la oportunidad de abordar su situación específica y explorar posibles opciones.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 724 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.