Extra Space Storage

Name: Extra Space Storage
Address: 9604 Baltimore Ave, College Park, MD, 20740, US
Telephone: (301) 798-4154
Rating: 4.9

4.9

Self Storage
College Park, MD

About this business

Consumer Services Self Storage

Location details

9604 Baltimore Ave, College Park, MD, 20740, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9724 reviews

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Matt M.

a year ago

Very unprofessional manager. The bathrooms are dirty. She would not let you use the bathroom if she comes on-site if she's not open yet, you will knock on the door she would just look at you. She had the bathrooms locks. The bathrooms are very dirty other managers when they worked on a shift, if the store is not open, they will let you use the bathroom. She was very unprofessional

Business response:

We take your feedback seriously and apologize for the experience you had at our facility. We strive to provide a clean and professional environment for all our customers and will address these issues. Please call us at 888-storage if you would like to share more details with our team.

In P.

2 years ago

Clean and easy to book

Business response:

Hi In, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. Call us at 888-storage whenever you need us.

In P.

2 years ago

5 stars ✨ if I could give 10 I would Thank you aprie

Business response:

Thank you for the kind words, In. We're glad Aprie was able to help! Our team is here to serve you, so give us a call at (301) 798-4154 if you need any future assistance.

Pretty A.

2 years ago

The pricing worked for me and they have the first month free which was great with moving expense and the property looks great . We was greeted by ms aprie who is super nice and welcoming

Business response:

Thank you for the excellent rating, Pretty. We are glad Ms. Aprie was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

Tiffiny G.

4 years ago

I thought this was a decent priced storage , but beware before you rent here . They raise their rates every 3-4 months by $15. Not worth it . They never tell you they do this , but put it in small print in your “ contract “ . I was blind sided and not happy about the increase !

Business response:

Hi Tiffiny. From time to time, we make adjustments to our customers' rental rates to keep up with the rising costs associated with providing top-notch service and a clean, secure facility. If you would like to discuss this with us in more detail, we're available anytime at 888-storage.