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Extra Space Storage
- Self Storage
- Charlotte, NC
About this business
Location details
1010 E 10th St, Charlotte, NC, 28204, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
After a horrendous time with the moving company my furniture arrived at Extra Space Storage where I couldn't have had a better experience. From my very first phone call, Sharon was very professional and extremely helpful with helping me setting up the move in. When I arrived she and Michelle greeted me as if we were friends for years and gave me a personal tour of the facility and explained policies and entry hours. When the truck arrived Michelle greeted them and disarmed the door locks to make their job easier. A while l... read more
Business response:
Hi Loretta, thank you for your review. We're glad Sharon was very professional and extremely helpful with helping you set up the move-in. We prioritize providing clean and well-maintained facilities and are so glad to hear your experience reflects that. Feel free to contact us if you need anything at 888-STORAGE or stop by the office.
Dissatisfied... Disappointing and very off-putting intense/over-the-top "car salesman like" pitch from central call center AND on site manager Michelle. She was too pushy then dismissive and unfriendly once she was exposed. NOT COOL High strung doesn't always = genuine/kind/caring. Her assistant was nice and helpful. BEWARE: 1 month free gimmick ~ you actually pay extra the subsequent months to offset the "month free" (do the math); other "deals/special" only few $ less. Like other reviews, I experienced unnecessary pressur... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 671 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.