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Extra Space Storage
- Self Storage
- Richmond, TX
About this business
Location details
7940 W Grand Pkwy S, Richmond, TX, 77406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 10:00 p.m. | |
| Tue | 6:00 a.m. to 10:00 p.m. | |
| Wed | 6:00 a.m. to 10:00 p.m. | |
| Thu | 6:00 a.m. to 10:00 p.m. | |
| Fri | 6:00 a.m. to 10:00 p.m. | |
| Sat | 6:00 a.m. to 10:00 p.m. | |
| Sun | 6:00 a.m. to 10:00 p.m. |
RecommendedMy experience at Extra Spaces was very pleasant and warm. I had such a great experience with outstanding customer service. Everyone was very helpful and was able to explain everything. I highly recommend. The storage is very clean and spot less with climate control. the patience and definitely explain the process throughly.
Business response:
Thank you for sharing your experience and for the recommendation, Stephanie. We are glad to hear that our team was helpful and took the time to explain the process clearly. We also appreciate your kind words about our clean, climate-controlled facility at Extra Space Storage.
RecommendedThis is such a well-run, clean establishment! Thank you for being so easy to work with!, Tim.
Business response:
Thank you for sharing your experience, Katrina! We're glad to hear that you found our facility clean and well-maintained.
RecommendedI recommend Extra Space Storage because they are clean, easy access and reasonable prices. The staff is great as well. Very helpful and friendly!
Business response:
Thank you for your recommendation of Extra Space Storage, Mary! We're so glad to hear you appreciate our clean facility, easy access, and reasonable prices. It's also wonderful to know that our staff was helpful and friendly. We will be sure to share your kind words with the team.
RecommendedTim is awesome! Facility is always clean!
Business response:
We are delighted to hear about Tim and our clean facility. Your kind words mean a lot to us, Julissa!
RecommendedFantastic experience! Tim and Cathy were great people to work with. Highly recommend the Richmond, Tx location.
Business response:
Your review is appreciated, Jonathon! We're pleased to hear about your fantastic experience at our Richmond, TX location. Thank you for sharing your experience.
RecommendedBuen servicio y muy buena atención
Business response:
Gracias por sus amables palabras sobre nuestro servicio y atención. ¡Agradecemos sus comentarios positivos, Janny!
RecommendedTim is amazing and such a kind man! He listened to my issue and helped resolve it instantly. I needed to divide my units (they were coupled due to size) to reduce my payment until I can fully move out. The one I moved out of was removed from my lease and he got a new lease authorized same day for me. Being 9 months pregnant, I can't do much and am actively trying to get certain aspects of my life squared away. He was quick, efficient and I'm so grateful for his help. Thank you so much!! You've truly taken a weight off my sho... read more
Business response:
We are overjoyed to hear Tim provided such helpful service during this important time. It's wonderful to know that he was able to listen to your needs and quickly resolve your unit division request, helping you reduce your payment while keeping your belongings secure. We're especially pleased that Tim was able to remove the unit you moved out of from your lease and get the new lease authorized on the same day - that kind of efficient service is exactly what we strive for. We understand how important it is to have these matte... read more
RecommendedTim and his team members run a great business. The facility is in a good area and they also offer climate control units. I would highly recommend them for storage needs and they prices are really good compared too other places.
Business response:
Thank you for your positive feedback, Andy. We deeply cherish your recommendation and are glad you found our facility and prices satisfactory.
RecommendedNice place.. even you rent at the upper floor, you don’t need to bring your own dolly. they have!! Yes.. that you can use for free, and i got overwhelmed by positive emotion, imagine. just only process my rent online. Then when i got to my space it has my name on the outside, Verry quick responsive staff, nice and friendly! I forgot her name but she said, she only working on Monday. She assist me all the way to my storage and give me a tour!. Mmmm.. hope the rate what am oaying now will last unti 6months😅😅😅
Business response:
We are thrilled to hear about your positive experience! So glad our free dollies and personalized service made your move easy. Thanks for the kind words!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 708 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.