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Extra Space Storage
- Self Storage
- Richmond, TX
About this business
Location details
7940 W Grand Pkwy S, Richmond, TX, 77406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
RecommendedTimothy was very helpful, pleasant. and accommodating.
Business response:
We're overjoyed to hear that Timothy was very helpful and accommodating. Thank you for sharing your experience with us.
RecommendedExtra Space is the only storage company that I have ever used over the years. Currently, I have two units (Katy/Richmond & Sugar Land) for work and personal. Both locations have amazing team members, management, and properties. As a an “industry lifer”, with over 20 years in the hospitality/service industries, I learned a lot about first impressions and standards. For me, genuine, kind, and professional interactions between customer and company are of the highest importance. Other factors that impact my perception as a cus... read more
Business response:
We're ecstatic to hear that you have had such positive experiences with our team and facilities at Extra Space Storage. Your kind words about our amazing team members, management, and properties are truly appreciated. We're particularly pleased that you feel safe using our facilities, even during nighttime hours. It's wonderful to know that our staff at both the Katy/Richmond and Sugar Land locations have made you feel important and valued as a customer. Thank you for your loyalty and for taking the time to share your feedba... read more
RecommendedFriendly customer service. I like that you have to have a code to get in and out of the gate as well as using the elevator. I feel very safe going to my storage alone.
Business response:
Your positive feedback is incredibly valuable. We're glad to hear you feel safe using our storage facilities. Thank you for sharing your experience with us.
RecommendedThis is the 2nd Extra Space Storage facility I have rented with. The units are clean, very well kept, and secure. I always feel safe when working at the facility and the employees are very attentive.
Business response:
Thank you for your feedback, Kristal! Providing renters with clean and secure facilities is our top priority. We're glad we were able to meet your storage needs. We're here to help with anything else you might need at 888-storage.
RecommendedGreat customer service "Tim"
Business response:
Hello, Toya. Thank you for the review. We're so glad Tim could meet your storage needs. Please stop by the office if you need anything!
RecommendedI have rented here for a while now. Tim has always been so efficient and helpful with any questions and concerns I have. The facility is always in good condition and thankful to have Extra Space as an option so close to home!
Business response:
Hi Mandy, thanks so much for your feedback! We are thrilled to hear your experience with Tim has always been positive and are always here to help with your storage needs! Give us a call at (281) 762-7934 or stop by the office if you need anything!
RecommendedI needed to move spaces and Tim at Extra Space Storage was very helpful and made it an easy process.
Business response:
Thank you for the excellent rating, Rachel! We're happy we were able to provide a smooth rental experience. If you have any questions, let us know at 888-storage.
RecommendedClean facility, amazing staff, we have used the storage place multiple times, and I’ve never been disappointed. Cannot recommend more!
Business response:
Thank you for the review, Jasmin! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
RecommendedVery helpful, easy to get assistance, clean and secure
Business response:
Hi Charlotte, thank you for recommending us. We're glad our team was able to help! Providing renters with clean and secure facilities is our top priority. Please let us know if there's anything else we can do to assist you with your storage needs. We can be reached at 888-STORAGE.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 709 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.