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Extra Space Storage

4.7

About this business

Location details

901 Crane Ave, Pittsfield, MA, 01201, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.7456 reviews
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Kim Marie's profile image
Kim Marie 
recommend  Recommended
2 years ago

Great Location, Safe and secure and clean! 

Business response:

Thank you for recommending us, Kim! Providing renters with clean and secure facilities is our top priority. As always stop by the office or call us at 888-storage if you need anything. 

Chris Berish's profile image
Chris Berish 
recommend  Recommended
2 years ago

Very clean office and facility. 

Business response:

Hi Chris, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to swing by your local office for any further assistance! 

Lilli Maynard's profile image
Lilli Maynard 
recommend  Recommended
2 years ago

Kim was excellent help. 10/10 would recommend Extra Space Storage! 

Business response:

We think Kim is great too! Thanks for recommending us, Lilli-anne. Feel free to stop by the office if you need anything! 

M Rose House-Mahitka's profile image
M Rose House-Mahitka 
recommend  Recommended
2 years ago

One word,KIM! She runs this place like a well oiled, efficient,clean&safe operation!Her&this gem of a facility were a life saver for our temporary needs being new to the region.Location/promotion fab! 

Business response:

Thank you for recommending us, M! Providing renters with clean and secure facilities is our top priority. Please stop by the office or contact us at 888-storage if you have any questions! 

Gregg Pasternack's profile image
Gregg Pasternack 
recommend  Recommended
2 years ago

Kim is fantastic to deal with. The place is clean and kept well. I can't thank them enough! 

Business response:

We agree that Kim is fantastic! Thanks for recommending us, Gregg! We prioritize providing clean and well-kept facilities and are so glad to hear your experience reflects that. Stop by our office if you need anything in the future! 

Samantha Wright's profile image
Samantha Wright 
recommend  Recommended
3 years ago

They are so accomodating with nice clean location. 

Business response:

Thanks for the awesome review, Samantha! We know our customers value clean facilities and accommodating staff so we do our best to provide that! Don't hesitate to stop by the office or contact us at (413) 397-2660 if you need anything. 

Luba Saraswati Sophia Evans-Zion's profile image
Luba Saraswati Sophia Evans-Zion 
3 months ago

Horrific place. I made a reservation days before. When I arrived they said they did not have the unit for me. They lied. When I talked to their management the management said there was a unit there. Just I have to pay more money!!! After they cancelled my reservation without even talking to me! Horrific crooks!!!! 

Business response:

Apologies for any inconvenience with your reservation and pricing issues. Please contact us at (413) 397-2660 to resolve this matter. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.7 star rating with 456 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.