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Extra Space Storage

4.8

About this business

Location details

1110 Altamont Ave, Schenectady, NY, 12303, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.8494 reviews
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Catherine A Jenzer's profile image
Catherine A Jenzer 
recommend  Recommended
2 years ago

Everyone we felt with was very nice and professional. We rented, online a 10x20 unit at about 515p on a Saturday. They were able to complete the purchase and get us into the unit quickly. We couldn’t find the specific unit assigned to us, so we called the office which had closed at 530, the gentleman there called me back because he saw we had just rented the unit. He was able to direct us and gave us the lock for the unit. 5stars for them! 

Business response:

Thanks for the awesome review, Catherine! We work hard to meet the expectations of our customers, and we're happy to hear our team was able to make your rental and move-in experience easy! We're excited to have you here at Extra Space Storage. Our team will continue to work hard to meet your storage needs, so stop by the office or call us at 888-storage to let us know if you need something. 

Danielle Canaday's profile image
Danielle Canaday 
recommend  Recommended
2 years ago

Gm went into pay my daughters bill I got help from two guys a female I’m not sure of her name and a manager I believe that’s the name, John and Heather they’re very nice. They helped me with any questions I had asked me if I was satisfying washappy with my stuff being there in storage even though I’m there just to pay my bill for my daughter, but the office staff was exceptionally nice welcoming, and made me smile so that’s a good conversation was lovely, I hope they have a great blessed day I would definitely refer anybody ... read more

Business response:

Hi Danielle, thank you for recommending us. We're glad John and Heather are very nice and helped you with any questions you had. Feel free to stop by the office if you need anything! 

Judith Mungin Edwards's profile image
Judith Mungin Edwards 
recommend  Recommended
2 years ago

I got very good services! 

Business response:

Thank you, Judith. We're thrilled you had a positive experience at Extra Space Storage. Please stop by the office if you have any questions. 

Tonya Potter's profile image
Tonya Potter 
recommend  Recommended
2 years ago

Good place fast service great people needed a storage quick they gave me one 

Business response:

Hi Tonya, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (518) 628-4022 or stop by the office if you need anything! 

Sherry Goodman Jones's profile image
Sherry Goodman Jones 
recommend  Recommended
2 years ago

I was very impressed with the person you have working there. Very very helpful and the rental amount is very fair 

Business response:

Thank you for the review, Sherry! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don’t hesitate to call us at 888-storage if you need anything. 

Eh's profile image
Eh 
recommend  Recommended
2 years ago

Love this facility so much, Heather the manager is always so helpful and kind. Can’t recommend enough. 

Business response:

Thank you for the kind remarks, Eh! We're so happy to hear Heather earned us your recommendation! Let us know if you have questions at 888-storage. 

Anna M. Zabawski-Miano's profile image
Anna M. Zabawski-Miano 
recommend  Recommended
2 years ago

I would recommend this business to anyone looking for a temp storage place. The staff is accommodating,the blonde lady is very pleasant& helpful to your needs. I am very pleased with their services . ***** 

Business response:

Thank you for the kind remarks, Anna! We're so happy to hear we have your recommendation! We're glad our team is accommodating. Feel free to stop by the office if you need anything! 

George GH Lopez's profile image
George GH Lopez 
recommend  Recommended
3 years ago

great service always pleasant and attentive. The grounds are always clean and accessible. 

Business response:

Thank you for your feedback, George! Providing renters with clean and accessible facilities is our top priority. We're glad we were able to meet your storage needs and that our team has been pleasant and attentive. Please give us a call at 888-storage if anything comes up! 

Cynthia Babb Rothermel's profile image
Cynthia Babb Rothermel 
recommend  Recommended
3 years ago

Heather is a very knowledgeable and helpful employee. It isn’t too often that you find a happy employee who enjoys her job. 

Business response:

Hi Cynthia, Thank you for taking the time to leave your feedback! We pride ourselves on having a helpful, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Heather! Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 494 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.