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Extra Space Storage
- Self Storage
- Los Angeles, CA
About this business
Store your belongings at Extra Space Storage on 38910 30th St E in Palmdale, CA today! Our large selection of storage units, climate controlled units, RV parking, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a ... read more
Location details
1847 Argyle Ave, Los Angeles, CA, 90028, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
In the end the service worked out well but initial communication with customer services person it seemed they were trying to make it seem that it was not a claim.
Business response:
Dear Jake, I am sorry to hear that you feel this way. I would like the opportunity to review your service request in more detail to better address your concerns. Your feedback is taken very seriously. It provides great insights on how we can improve as a company to better serve our homeowners. Please reach out to me directly at customerrelations@landmarkhw. com. Sincerely, Tiffany Nguyen Customer Relations Manager
Great follow up on ensuring the vendor has contacted me and that issues has been resolved.
Business response:
Dear Rasheda, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
They have come through with every claim. I have had no issues with either of my warranty calls.
Business response:
Dear Richard, We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Cheyenne Rapier Customer Relations Manager
There when I need them with fast service
Business response:
Dear Joel, We are pleased to hear that we have been able to service you in a timely manner! We appreciate your feedback and hope to continue to provide remarkable service for you! Please do not hesitate to reach out to us for anything you may need in the future! Sincerely, Tiffany Nguyen Customer Relations Manager
They attend our request as soon as possible, good team with contractors
Business response:
Dear DanyDaniel, Thank you for taking the time to share your feedback. We appreciate it and are happy to hear that you feel this way! We are here to provide you with a peace of mind for your home. Please do not hesitate to reach out to us for any of your home warranty needs! Sincerely, Tiffany Nguyen Customer Relations Manager
Great company, good to work with, fast replies and good rates
Business response:
Dear Mitch, We are very happy to hear that we have been able to provide you with remarkable service. We appreciate the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager
They have always worked well with us and sent reliable companies to make our repairs.
Business response:
Dear Patricia, We are very happy to hear that we have been able to provide you with remarkable service. We appreciate the time you have taken to share your feedback. Please do not hesitate to reach out to us for any questions you may have. Sincerely, Tiffany Nguyen Customer Relations Manager
Staff is friendly. Their phones never seem to have a good connection and there's a lot of things they don't cover.
Business response:
Dear KN, Thank you for taking the time to provide important feedback regarding your customer service experiences with Landmark Home Warranty. Your satisfaction is our number one priority, and although not all items are covered under the warranty, we appreciate your understanding of the contract coverage. Please know we appreciate your honest feedback, and are available 24/7, 365 days a year to offer our personal assistance and address your concerns in the moment. On behalf of the entire team, thank you for choosing Landmark!... read more
Because this company is honest and always responds quickly to fix any problems!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.7 star rating with 4,135 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.