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Extra Space Storage
- Self Storage
- Anaheim, CA
About this business
Location details
1761 W Katella Ave, Anaheim, CA, 92804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 8:00 p.m. | |
| Tue | 6:00 a.m. to 8:00 p.m. | |
| Wed | 6:00 a.m. to 8:00 p.m. | |
| Thu | 6:00 a.m. to 8:00 p.m. | |
| Fri | 6:00 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
They magnanimously allowed Raphael to reverse my rent increase. For a while. That's OK. Their management of the place, like many others managed with obvious unscrupulous, amoral greed-- shouldn't affect the front line worker. Raph does his best, helplessly being the middle man thrust into dealing with their bait and switch ads, single available cart, and rent increases that happen DESPITE ZERO VALUE ADDED. If they try to mess with my rate again, they'll see an according star reduction as well as Google review that wi... read more
Business response:
We sincerely regret to hear about your experience with the unexpected rent increase. We understand your frustration and would like to address your concerns. Please feel free to reach out to us at (714) 696-8100 to discuss this matter further. Our team is committed to providing transparent and fair pricing, and we would appreciate the opportunity to review your specific situation and address any misunderstandings that may have occurred.
After 3 months of my last post I came back a couple of times and saw "an improvement" today I come back and same problem. There's a van parked where the elevator is so you're unable to use it. While there is an other car with a man in side just chilling. Different day same car just blocking the road to the elevator.
Business response:
Your feedback is very important to our team, Maria. We're sorry to hear you're unhappy with your experience and rental rate. Security is our top priority and we will be sure to review this so we can improve. We'd love a chance to talk with you directly, please call us at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 727 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.