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Extra Space Storage
- Self Storage
- Scranton, PA
About this business
Location details
1011 Scranton Carbondale Hwy, Scranton, PA, 18508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 6:00 p.m. | |
| Wed | 9:30 a.m. to 6:00 p.m. | |
| Thu | 9:30 a.m. to 6:00 p.m. | |
| Fri | 9:30 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
RecommendedVery pleased with Linda’s customer service and pleasant demeanor—she made the process simple! Looking forward to storing with you guys!
Business response:
Thanks for the positive feedback, Phyllis! We are glad you had a great experience with Linda. Stop by our office or give us a call at 888-786-7243 at any time if you need assistance or have any questions.
Easy in and out. Very clean.
Business response:
Hi Mary, your kind words are appreciated! We make it a priority to provide clean, well-maintained facilities and are so glad to hear your experience reflects that. We are always available at 888-storage to help!
Linda and Crystal were incredibly knowledgeable, helpful, and accommodating when I had to work around getting things from my POD into their storage facility. 10/10, would call again.
Business response:
Hi Timothy J., Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Linda and Crystal! Don't hesitate to reach out to us at 888-storage if you need anything!
Great seamless experience. Nice space, easy contract process and great competitive pricing. Just started my rental today, but very pleased so far!
Business response:
Thank you for recommending us, Maggie! We're happy we were able to provide a smooth rental experience. We are so glad you are satisfied with your rental rate! Stop by our office if you need assistance or have any questions.
I’ve had my storage unit since October 2024, and it has been nothing but problems. I found mouse droppings inside my unit and mold growing on my belongings. Most of what I stored were baby items I was saving for future use, and now I’m not sure if any of it can be salvaged. Management shows no concern, and I know I’m not the only tenant dealing with these issues. On top of that, they keep raising the rent. Save yourself the stress, money, and disappointment.. look elsewhere for storage.
Business response:
We apologize for any inconvenience with mouse droppings, mold, and management concerns. Please contact us at (570) 293-3599 to resolve these issues.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 944 reviews.
When is Extra Space Storage open?
Extra Space Storage is closed now. It will open at 9:30 a.m.