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6853 Woodley Ave, Lake Balboa, CA, 91406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Very convenient place. I just wish they had more dollies. It was pretty busy when we went Saturday morning, but I guess I was to be expected. It's a good deal for how big the storage units are here. You have to put in a code to get in, which is very secure, but also when you get to the elevator. The bathroom is really clean, but you need a code for that too. :-) let's just say it's very safe here.
Business response:
Your feedback is incredibly valuable. We appreciate your detailed review and are glad to hear you find our storage facility convenient and secure. Thank you for sharing your experience.
Walter, the manager, went above and beyond to make sure I was squared away with my storage unit. His professional and courteous approach made my move in and move out super smooth. This man is gold! This facility is also extremely well kept and y'all can thank Walter for that!
Business response:
Thank you for your wonderful feedback, Priscilla! We deeply cherish your kind words about Walter's exceptional service and our well-kept facility.
I came by the storage is super clean Hector & Walter are super nice help me answer all my questions, so I rented one 10X7, I never rent any storage, I will pay the whole year by next Monday 11st,2023 thank you,
Business response:
Hi Sumalai, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Hector and Walter are super nice and helped you answer all your questions. If you need anything, do not hesitate to reach out to 888-storage.
They were very attentive when I went there. I couldn't find my storage unit so they came and help me find it. I couldn't learn how to do that lock that they give you to put on there, so they came back up with no fuss or anything and we're happy to do it for me.
Business response:
Hi Dianne, thank you for your review. We're glad our team was very attentive. Please call us at 888-storage if you need further assistance with your storage needs.
I visited this location today and I was impressed. It was very clean organized. Excellent service. I met the manager Hector and he was very helpful, professional and knowledgeable. I highly recommend this location
Business response:
Thank you for the kind words, Annie. We're glad Hector was able to help! Our team is here to serve you, so give us a call at (818) 646-6999 if you need any future assistance.
I needed to find a climate controlled storage space for some items. When I spoke with someone on the phone, I was told there was a 5x5 unit available that should work for my needs. This seemed like it could be too small, so they suggested a 5x10 unit. However, when I moved my belongings in I realized that the 5x10 was way bigger than I needed and I also had some concerns with the particular storage unit. I called the manager of this location, Hector, the next day and he said he could easily make the switch. Within 5 minutes ... read more
Business response:
Hi Benjamin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Hector! If you need anything, do not hesitate to reach out at 888-storage.
The Staff was very helpful and informative there is a lot of space to move things and the inside unit had a nice temperature. Bathrooms were a huge Plus for me trying to unpack repack rearrange stuff can take a lot of time. The site is a few blocks from the orange line so if you have a car being shipped or not available it is still easy to get there pretty cheap. I have used a dumpster at another site in San Diego but that was 10 years ago I do not know if it is common to have or not have a dumpster available these days if d... read more
Business response:
Thanks for renting with us in Extra Space Storage, Jerry! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space Storage customer. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. Thank you for choosing Extra Space.
Highly recommended. Hector made it so easy to get set up and started! Very clean facility and A/C spaces. I could not be happier that I chose Extra Space. Great facility in our neighborhood. So glad I found them.
Being involved in foreclosure buisness, I help lots of my clients to store their belongings in a storage until they get back on their feet and I gotta say this is by far the best, cleanest, most professional staff, specially Hector, best priced, storage place I found in the in town. No other storage facility gets even close to this one, and I know most of them in 10 to 15 miles radius from here. I am extremely glad I found this place and would recommend it to everyone who is looking for a good storage unti. Great job guys. S... read more
Extra Space Storage has a 4.9 star rating with 399 reviews.
Extra Space Storage is closed now. It will open at 9:30 a.m.