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Extra Space Storage
- Self Storage
- Lake Balboa, CA
About this business
Location details
6853 Woodley Ave, Lake Balboa, CA, 91406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
Walter and the team over at the Van Nuys/Lake Balboa extra space storage are fantastic! We recently moved across country, but could not take all of our belongings so we rented with extraspace. In the short four months that we have been there, the team has been so accommodating in helping us with various things we have needed concerning our storage - all needing to be handled over the phone since we are out of state. Their team is reliable, quick to respond to phone calls, emails and text messages and truly went the extra... read more
Business response:
We genuinely admire your kind words about our team at Extra Space Storage in Van Nuys/Lake Balboa. Thank you for sharing your positive experience with us, Sonia.
Very convenient place. I just wish they had more dollies. It was pretty busy when we went Saturday morning, but I guess I was to be expected. It's a good deal for how big the storage units are here. You have to put in a code to get in, which is very secure, but also when you get to the elevator. The bathroom is really clean, but you need a code for that too. :-) let's just say it's very safe here.
Business response:
Your feedback is incredibly valuable. We appreciate your detailed review and are glad to hear you find our storage facility convenient and secure. Thank you for sharing your experience.
Walter, the manager, went above and beyond to make sure I was squared away with my storage unit. His professional and courteous approach made my move in and move out super smooth. This man is gold! This facility is also extremely well kept and y'all can thank Walter for that!
Business response:
Thank you for your wonderful feedback, Priscilla! We deeply cherish your kind words about Walter's exceptional service and our well-kept facility.
Clean location; Place seems to be properly maintained. Helpful manager; Walter was kind enough to let me charge my 19% phone battery in the office. Had a lot of GPS navigation to do on this day. Was really important that I charge my phone. Thank you for your help Walter!
Business response:
Your feedback is incredibly valuable. Thank you for sharing your positive experience with us, Emmanuel E. We're glad to hear that Walter was able to assist you during your visit.
Got a storage unit here a couple weeks ago and so far so good! Walter and the other employees are more than pleasant to deal with and overall the place is clean and convenient. Recommended!
Business response:
Hi Scott, thank you for your review. We are happy to hear Walter and the team were pleasant and great at keeping the property clean. Please stop by the office or reach out to us at 888-storage if you have any questions!
I would especially like to thank Hector and Richard for going above and beyond what a good person would do to support someone going through a difficult time. The combination of traits Hector applied in the circumstance is what truly caught my attention. Hector is a professional who is assertive, dutiful, thorough, resourceful, diplomatic, sympathetic, patient, and problem-solving. In order to maintain a high level and make the facility safe for others, Hector had to end my contract. I have never felt that I was being trea... read more
Business response:
Hi Naiila, thank you for your review! We are thrilled to know Hector and Richard went above and beyond to meet your storage needs. We are happy to know they were thorough and resourceful. Thank you for your kind feedback. Give us a call at 888-storage or stop by the office if you need anything!
I came by the storage is super clean Hector & Walter are super nice help me answer all my questions, so I rented one 10X7, I never rent any storage, I will pay the whole year by next Monday 11st,2023 thank you,
Business response:
Hi Sumalai, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're glad Hector and Walter are super nice and helped you answer all your questions. If you need anything, do not hesitate to reach out to 888-storage.
They were very attentive when I went there. I couldn't find my storage unit so they came and help me find it. I couldn't learn how to do that lock that they give you to put on there, so they came back up with no fuss or anything and we're happy to do it for me.
Business response:
Hi Dianne, thank you for your review. We're glad our team was very attentive. Please call us at 888-storage if you need further assistance with your storage needs.
Excellent management.. Super nice ppl.. Always welcoming.. Felt right at home.. awesome touring of the grounds felt completely safe..
Business response:
Thank you for the review, Mari! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! If you need anything, do not hesitate to reach out at 888-storage.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 421 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.