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6853 Woodley Ave, Lake Balboa, CA, 91406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | Closed |
These guys are relatively new to the neighborhood. They are polite kind and professional. Introductory rates are awesome! Great value the staff call regularly to check eon my needs! Great customer service!
Business response:
Thank you for the review, Mike! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else during your rental.
Great service, clean location, very secure. Management and employees are really helpful and got a great deal on a 10x10
Business response:
Thank you for your feedback, Demetrius! Providing renters with clean and secure facilities is our top priority. We do our best to provide high quality, yet affordable spaces for our customers to store their belongings. We're glad we were able to meet your storage needs. Don't hesitate to reach out at 888-STORAGE if you need anything!
I very highly recommend the Extra Space Storage located at 6853 Balboa for your storage needs. Hector, the manager, does an outstanding job! He is very professional and makes the whole experience of finding just the right space stress free. He is very patient, friendly, down to earth, and easy to speak with. He is just an all around great guy. The facility is always clean. I feel very safe and secure storing my possessions at this location and you will too.
Business response:
Hi Stephen, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Hector! Please stop by the office or contact us at 888-storage if you have any questions!
I visited this location today and I was impressed. It was very clean organized. Excellent service. I met the manager Hector and he was very helpful, professional and knowledgeable. I highly recommend this location
Business response:
Thank you for the kind words, Annie. We're glad Hector was able to help! Our team is here to serve you, so give us a call at (818) 646-6999 if you need any future assistance.
I needed to find a climate controlled storage space for some items. When I spoke with someone on the phone, I was told there was a 5x5 unit available that should work for my needs. This seemed like it could be too small, so they suggested a 5x10 unit. However, when I moved my belongings in I realized that the 5x10 was way bigger than I needed and I also had some concerns with the particular storage unit. I called the manager of this location, Hector, the next day and he said he could easily make the switch. Within 5 minutes ... read more
Business response:
Hi Benjamin, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Hector! If you need anything, do not hesitate to reach out at 888-storage.
I've had such a great experience with this storage facility so far. Everything is super clean and brand new, which is kind of rare in most facilities. I have been to places where it was visibly filthy and not kept up and you can see cockroaches and other vermin. So I really appreciate the time and effort they put into keeping it clean. I've recently fallen upon some hardships, and they have been extra helpful and kind in making sure my unit is taken care of without stressing me out and making me feel inadequate like other fa... read more
Business response:
Hi Mary, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (818) 646-6999 or stop by the office if you need anything!
Very clean facility. I believe it is only 5 months old. Hector the manager is great !!!!
Business response:
Thank you, Philip! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! Please stop by the office or contact us at 888-storage if you have any questions!
The Staff was very helpful and informative there is a lot of space to move things and the inside unit had a nice temperature. Bathrooms were a huge Plus for me trying to unpack repack rearrange stuff can take a lot of time. The site is a few blocks from the orange line so if you have a car being shipped or not available it is still easy to get there pretty cheap. I have used a dumpster at another site in San Diego but that was 10 years ago I do not know if it is common to have or not have a dumpster available these days if d... read more
Business response:
Thanks for renting with us in Extra Space Storage, Jerry! We love the climate control storage units because they do an especially great job protecting your items from harsh weather. Thanks again for your review and for being an Extra Space Storage customer. Your business means a lot to us, so if you have any additional feedback, please don’t hesitate to contact us at 888-STORAGE. Thank you for choosing Extra Space.
My daughter and I went here last May 18 to check the place coz we are planning to move our stuff from the other storage facility. We met an absolutely outstanding manager at Lake Balboa Ca. Hector, He maintains a spotless, well-lit, secure facility. Hector's ability to create a comfortable, warm, and friendly environment is remarkable! He's dedication to his craft as he expresses zeal, compassion, and a knowledgable skill set is sincerely and genuine. HIGHLY recommended this company and location.
Business response:
Thank you for your feedback, Lucina! Providing renters with clean and secure facilities is our top priority. We're glad Hector was able to meet your storage needs. Stop by our office or give us a call at 888-storage at any time if you need assistance or have any questions.
Extra Space Storage has a 4.9 star rating with 425 reviews.
Extra Space Storage is closed now. It will open tomorrow at 9:30 a.m.