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Extra Space Storage
- Self Storage
- San Antonio, TX
About this business
Location details
9665 Marbach Rd, San Antonio, TX, 78245, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
My rent went from $87 to start, to $154, to $234 in only 8 months. They don't take care of their units and will do nothing for you if their facility is responsible for your items being damaged.
Business response:
We are sorry to hear about your experience regarding your rental rates and the condition of your unit. We strive to provide well-maintained facilities and support our customers when issues arise. Please give us a call at 888-STORAGE so our team can look into your account and discuss your concerns directly.
Been trying to get a unit transferred for months, no one will call you back and they never answer the phone. After they finally returned the call of the person the unit was transferring from they threatened to auction the contents of the unit. I made a payment for 6 months to stop all that 2 weeks ago while we could get the paperwork sorted out. I'm out of state, they have no email to send the paperwork through to, only a fax that never works. After nearly 100 attempts to fax the paperwork, they finally agreed I should m... read more
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 468 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.