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Extreme Online Store
- Auto Parts & Supplies
- Hayward, CA
About this business
Location details
30973 Santana Street, Hayward, CA, 94544, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
First, the part does not lie flat in the space on my C8 Corvette, and the ends stick up, so it is not a custom fit as advertised. Second, I have attempted to reach you four times via email and once via phone to return this product, and have not received a return phone call, so your customer service is not very effective either. I want to be contacted about this return.
Business response:
We're sorry to hear that the product did not meet your expectations and apologize for the inconvenience. We understand your concerns regarding the fitment, specifically that the part does not sit flush on your C8 Corvette as expected, as well as the difficulty you experienced reaching our customer service team. We'd like the opportunity to make this right. Please contact us directly at 510-694-0838 or email support@extremeonlinestore.com. Our team will personally review your case, assist you with the return process, and work... read more
Not received anything yet
Business response:
We take your feedback seriously about not receiving your order. Please contact us at (510) 694-0838 for immediate assistance.
The front flaps cover up your disc brake vents. That leaves you with no place to secure the mudflap to the car. The back mudflap you can only secure it within the first 2 inches of the bottom because the wheel well is rounded, leaving you no other place to secure the mud flap. To be told that these were tested first is a big bold face lie as anybody would’ve noticed they won’t go on the car. GR86 22 and up.
Business response:
Hi Donald, thank you for this detailed feedback regarding the mudflap fitment on your GR86 (2022+). We take your concerns very seriously — the issues you described with the front flaps covering the disc brake vents and the rear mudflap not securing properly are significant and should have been caught in our quality process. We apologize for the frustration this has caused. Please reach out to us at support@extremeonlinestore.com or call (510) 694-0838 so we can work toward a solution for you.
Trash! Trash service, trash parts, trash company! I wouldn't send my worst enemy here!
Business response:
We take feedback seriously, but it’s important to clarify the facts for anyone reading this. This individual did not purchase any product from us—the issue stemmed from a misunderstanding of a standard verification (login) code, not a discount code. As shown in our email communication , we clearly explained multiple times that the code was for account verification only (one-time use, time-limited), which is standard across all online platforms. Despite this, the reviewer attempted to use it as a discount code at checkout and... read more
Customer service sucks. Sent the wrong template for canards. Ridiculous
Business response:
We take your feedback seriously about the wrong canards template. Please contact us at (510) 694-0838 to resolve this.
Very disappointed in customer service! I recently ordered thru shop pay and used wrong source of payment which I immediately contacted to cancel order but by the time they replied back to me they already sent package to fedex or so what customer service claimed! Now goin to have to wait a week to receive them send right back and reorder .
Frequently asked questions about Extreme Online Store
How is Extreme Online Store rated?
Extreme Online Store has a 4.3 star rating with 878 reviews.
When is Extreme Online Store open?
Extreme Online Store is closed now. It will open tomorrow at 10:00 a.m.