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Fairfield's Cadillac Buick GMC

4.5
  • Car Dealers
  • Keene, NH

About this business

AutomotiveAuto RepairCar DealersCommercial Truck Dealers

Location details

434 Winchester St, Keene, NH, 03431, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 7:00 p.m.
Tue8:00 a.m. to 7:00 p.m.
Wed8:00 a.m. to 7:00 p.m.
Thu8:00 a.m. to 7:00 p.m.
Fri8:00 a.m. to 7:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun10:00 a.m. to 3:00 p.m.
4.5611 reviews
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Renee Maroney's profile image
Renee Maroney 
7 months ago

My son purchased a vehicle 7 months ago. It’s been in the shop for over a week. Attempted to call sales manager. Said he was going to help and research more. Haven’t heard back. Just worried about sales and commissions. Would highly encourage staying away… 

Nicholas Cormier's profile image
Nicholas Cormier 
a year ago

Horrible dealership terrible customer service once they have your money their done with you will never do business with them again and you shouldn’t either 

Piece Quiet's profile image
Piece Quiet 
3 years ago

I bring down my truck to have them look at a vibration that occurs on 4wheel Drive auto at 70 mph., Shifting appears to be slipping, and the rear end feels loose. Of course they couldn’t find anything on the slipping. They also said that they couldn’t check on the vibration because they weren’t going to go 70 mph. Why didn’t you tell me that in the first place. Additionally, they say the looseness is caused by the brake hardware that were installed wrong thereby causing the looseness. I installed the new brakes , hardware a... read more

Adam Kyle Chicoine's profile image
Adam Kyle Chicoine 
5 years ago

bought my 2013 2500HD from Fairfield's , was told upon purchase they'd replace & fix the headliner that was leaking threw the cab lights or rear break light. brought my truck in today for a recall & pretty much got told "good luck" up until now my experience has been wonderful at Fairfield's. But I don't won't be returning after today. 

Sarah Flagg's profile image
Sarah Flagg 
5 years ago

I will begin by saying that we love our Acadia & Jay was great, however, our car buying experience was less than easy! First, we purchased our car & was not allowed to drive it home because it wouldn’t pass inspection - they had to work on the exhaust & a few other things, so why sell a car that hadn’t even been checked over first?? Then we were told we couldn’t pick up the car on Monday like we were originally told - but that maybe on Wednesday we could! A week after buying it. Then we had to resign paperwork because it was... read more

John Plourde's profile image
John Plourde 
6 years ago

Wouldn’t recommend this place to my worst enemy! 2 months ago I bought a used Dodge Challenger it was a headache to even get it off the lot. I recently found out that I have large cracks in 2 of my rims. Which I was told the cracks are not new. Which leads me to believe it was sold with bad rims. I brought it to their attention asking for compensation and was told it’s been off their lot for 4 months it’s not their problem. Excellent way to keep customers 

Sue McLeish's profile image
Sue McLeish 
6 years ago

Bought a used Jeep form them 6 weeks ago and am still waiting to have inspection sticker put on a vehicle to be fixed to pass inspection. As many times as I have reached out, they do not resolve this issue at all. Told it was all set to go after 3 weeks but it was not. May be good for new but so not buy used here. 

Sara Anne's profile image
Sara Anne 
6 years ago

Did not have a good experience here! Test drove a specific car that I came in to look at and drove a long way to see it. First off, the car was dirty and wreaked of smoke. After the test drive I came in and sat down, provided all the paperwork for a trade-in and then after sitting there for over 45 mins NO ONE came to assist or speak to me. It was the total opposite experience of what you would think of in a car dealership. Finally said to someone if I can’t speak to anyone I was going to head out soon. Finally the guy (Erni... read more

Alyssa Foote's profile image
Alyssa Foote 
6 years ago

BUYER BEWARE. The sales process started off excited and has only resulted in continual disappointment since driving the vehicle off the lot. My fiance purchased a 2018 GMC Sierra 3500HD Denali from Fairfield's 32 days ago and has had SEVERAL issues with the vehicle (including ill-functioning horn, hood latch sensor going off in error, a known recall, and simple fix cosmetic issues)- NONE of which the dealership is holding any accountability for. INCREDIBLY misleading sales process involving many empty promises and now refusa... read more

Business response:

Please contact our General Manager Bob Goodell to discuss your concerns 

Frequently asked questions about Fairfield's Cadillac Buick GMC

How is Fairfield's Cadillac Buick GMC rated?

Fairfield's Cadillac Buick GMC has a 4.5 star rating with 611 reviews. 

When is Fairfield's Cadillac Buick GMC open?

Fairfield's Cadillac Buick GMC is open now. It will close at 7:00 p.m.