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FAIRWINDS Credit Union

3.8

About this business

Location details

5875 Arnold Palmer Drive, Orlando, FL, 32835, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
Sat09:00 a.m. to 1:00 p.m.
SunClosed
3.8128 reviews
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Zena M.'s profile image
Zena M. 
rating
10 years ago

At this location the staff is friendly and the service is quick. The teller that waited on me was patient and attentive. This location is difficult to get into. The entrance is really weird and then to get out takes forever especially during rush hour traffic. 

Kiamiah S.'s profile image
Kiamiah S. 
rating
a year ago

Confusing getting to the drive through the drive through is a distance from the bank. When I went it was slightly busy I'm assuming they were backed up inside as well as it took a while for someone to assist me. I don't really care for this location and do not frequent this location often. But nonetheless I still enjoy certain perks of being a member! 

Business response:

Kiamiah, At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. A manager from our MetroWest team was able to reach out to you and learn more about your past experience accessing the drive-thru. Your opinions and experiences are important to us, and we appreciate your loyalty as a valued member. We assure you that we are here to help and if you have any additional questions or concerns, don’t hesitate to contact us. 

Luke E.'s profile image
Luke E. 
rating
3 years ago

Slow,rude, drive thru mostly closed, atm has issues, Teller name Carlton was rude like depositing check was some extraordinary task and I was giving him this extra work to do. Not helpful at all I'm seriously considering closing this account this is not they way to treat customers. 

Business response:

Hello Luke, At FAIRWINDS, serving you, and providing you with an exceptional experience, is at the heart of everything we do. Please send an email to pr@fairwinds.org with your contact information so a member of our team can reach out and learn more. 

Dee S.'s profile image
Dee S. 
rating
7 years ago

This bank sucks Customer service is non existent Manager is even worse Michelle the teller thinks she owns the bank and my money 

Mike R.'s profile image
Mike R. 
rating
8 years ago

Through out the past 20 years I have used Fairwinds for my Auto Loan needs, but I will never go to them again. They messed with my credit and continued to increase APR as much as they wanted. The last Auto loan I went to them for was to only cover 5K of a 12K vehicle, but since they decided the vehicle was too old (2002) and had too many miles (111K) (7.5K P/Y) they denied a long time customer with just under 700 CS and a perfect history of payments with them for past loans and no delinquencies on Credit Report since 2003. W... read more

Jeff C.'s profile image
Jeff C. 
rating
8 years ago

Upon refinancing 2 cars with them, I got tricked into signing for 2 insurance policies and I got charged a lot of money twice every month. These insurances gets charged for every auto loan even though I only have 1 life. How practical. Very dishonest people. 

Krystal G.'s profile image
Krystal G. 
rating
8 years ago

Worst bank ever. Will never bank with them. Unknowledgeable financial manager and rude teller. Warning, do not go to this location or any others. TD bank and Bank of America are way better 

Frequently asked questions about FAIRWINDS Credit Union

How is FAIRWINDS Credit Union rated?

FAIRWINDS Credit Union has a 3.8 star rating with 128 reviews. 

When is FAIRWINDS Credit Union open?

FAIRWINDS Credit Union is closed now. It will open tomorrow at 9:00 a.m.