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FAIRWINDS Credit Union

4.8

About this business

Location details

12800 Tanja King Blvd., Orlando, FL, 32828, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:00 p.m.
Tue09:00 a.m. to 5:00 p.m.
Wed09:00 a.m. to 5:00 p.m.
Thu09:00 a.m. to 5:00 p.m.
Fri09:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.8133 reviews
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Chip H.'s profile image
Chip H. 
rating
a year ago

We had several items that were outside the normal requests. Josy Gonzalez was Fantastic and handled them all and in much less time than I thought would be possible. She was our "one stop and done"! I really appreciate her help and advice through the process and then suggested that we sign up for an additional service which had benefits we were not aware of. Thanks Josy you are great! 

William K.'s profile image
William K. 
rating
a year ago

Josy helped my father with a CD and other bank transactions. We are very happy with the guidance and services. Highly recommended! 

Business response:

Thank you for the review, William! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're thrilled to hear that Josy was able to assist your father with his CD and other transactions during your recent visit. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by https://bit.ly/3TbYrzv. 

Rob C.'s profile image
Rob C. 
rating
a year ago

If you want service with a smile, go to the Avalon Park Branch. Maddy, the teller is always pleasant, works with a smile and makes me feel welcome. She is knowledgeable and will go out of her way to help you. She is awesome. Thank you for all you do Maddy. 

Business response:

Thank you for the review, Rob! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're thrilled to hear that Maddy is always able to assist you on your visits. Our team is always here to help and we look forward to seeing you again soon! 

Rachel M.'s profile image
Rachel M. 
rating
a year ago

If you're at the Avalon location, ask for Maddy! She's so helpful and friendly and really cares for her customers. She's helped me get money back that I didn't know I had and sign up for programs that put money back in my savings account when I swipe my card. Always a pleasure to stop by the bank now :) 

Business response:

Thank you for the review, Rachel! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're happy to hear that Maddy was able to assist you during your recent visit. Our team is always here to help and we look forward to seeing you again soon! 

Nelly R.'s profile image
Nelly R. 
rating
2 years ago

Alaa Alshaikhli provided us with exceptional member experience. she is knowledgeable, patient, provided us all the information and tools for us to take the best decisions. She is friendly and she was emphatic to our lack of tech skills. She addressed a challenging situation and turned it into the best solutions and options for us. Thanks so much Miss. Alaa 

Business response:

Thank you for the review, Nelly! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're delighted to hear that Alaa was able to assist you during your recent visit and look forward to serving you again in the near future. 

Juan C.'s profile image
Juan C. 
rating
2 years ago

I have been a Fairwinds member for over 20 years. The products are strong but most of all the common sense banking and the top notch bankers. I have been honored to recently have worked with Alaa Alshaikhli at the Avalon Park location. She is very knowledgeable and most of all looks out for us as members. She gives advise on accounts and has our best interest at heart. She is kind, she is knowledgeable and most of all she is real. Thank you Alaa for what you have done for me and my family in taking care of us and our savings... read more

Business response:

Thank you for your membership and the review, Juan! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're thrilled to hear that Alaa has been able to assist you with all of your financial needs during your visits to our Avalon Park branch. We look forward to seeing you again soon! 

Ana P.'s profile image
Ana P. 
rating
4 years ago

I had a very large withdrawal I needed to make and was unsure of how to proceed. i called to see if I needed an appointment. The staff was extremely helpful with this. He informed me of the various methods that could be employed to achieve my goal. I was impressed with his knowledge and friendliness. I was able to conduct my business using the convenient drive-thru. Kudos to Fairwinds' and its workers. 

Susie L.'s profile image
Susie L. 
rating
4 years ago

Fairwinds is always a good experience. I would absolutely recommend banking at Fairwinds. Highly recommend using Fairwinds for a variety of banking needs. 

Barbie C.'s profile image
Barbie C. 
rating
5 years ago

I don't come to this branch too often despite it being the one I opened my accounts in and is the one closest to my home, but when I do they exceed my expectations. You have the option of scheduling appointments to speak with someone or you can walk in and see what happens. Today I came in as a walk in due to fraudulent activity on my account and was looking to have a representative assist me. Luckily I had Xavier to do just that. I explained my situation and he reassured me that we could figure something out. I closed my ac... read more

Frequently asked questions about FAIRWINDS Credit Union

How is FAIRWINDS Credit Union rated?

FAIRWINDS Credit Union has a 4.8 star rating with 133 reviews. 

When is FAIRWINDS Credit Union open?

FAIRWINDS Credit Union is open now. It will close at 5:00 p.m.