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FAIRWINDS Credit Union
- Credit Unions
- Kissimmee, FL
About this business
Location details
2975 E. Irlo Bronson Memorial Highway, Kissimmee, FL, 34744, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I've been banking with Fairwinds for years. Amy service specialist always treated me like family. She's professional and knowledgeable. I wish I can give her more than five stars Thank you Amy!
Business response:
We are pleased to hear about your positive experience with Amy! It's wonderful to know that she has consistently provided you with professional and knowledgeable service over the years, making you feel like family. We truly value long-standing members like yourself and appreciate your loyalty!
great service very nice and helped me with everything I needed thank Karilin will recommend bank
Business response:
Thank you for the review, Gilberto! Serving you and providing you with an exceptional experience is at the heart of everything we do. We're happy to hear that our team was able to assist you with your financial needs. We are always here to help and look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/3TbYrzv.
worst bank ever, they will not help if God forbid any fraudu charges show up on your account.
Business response:
Albin, We pride ourselves on providing all members with exceptional customer service at every interaction and take the feedback you provide very seriously. During your interaction at the branch today, our crewmembers worked very hard to manage your expectations and provide you with a solution and to review your relationship for any concerns of fraudulent charges. We assure you that we are still here to help and provide any needed assistance. If you have any additional questions please reach out to us directly or send us an e... read more
I cannot express enough gratitude for Amy Cicio's exceptional service. Her patience and guidance with my finances have been invaluable. Whenever I have a question about my bank account, Amy consistently provides the right answers. Thanks to her support, I've gained a deeper understanding of managing my finances effectively. Highly recommended!
Business response:
Thank you for the review, Carla! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're thrilled to hear that Amy provided such exceptional service and is helping you on your journey to Financial Freedom. Our team is always here to help, and we look forward to seeing you again soon! The best things in life are better when they’re shared. Refer your friends and family by visiting https://bit.ly/49JpKIG.
Amy was great....the reason that I took the HELOC was beacuse of her helping me out and explaining everything. So thank you, Amy and also Ana helped me out.
Business response:
Thank you for the review, Julio! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are happy to hear that Amy and Ana were able to assist you during your recent visit and look forward to seeing you again soon!
My sister and I had a complicated financial issue and Amy at the St.Cloud branch was phenomenal!!! She set us up with the simplest way to manage our issue and I couldn't be more satisfied!! What a great "personal" banker for me
Business response:
Thank you for the review, Karin! We value your membership, and providing you with exceptional service is at the heart of everything we do. We are happy to hear that Amy was able to assist you and your sister through your financial issue. Our team is always happy to help. We look forward to seeing you again soon!
I applied for a car loan with them and the process was so easy and stress free! My loan officer, Joannie, went way above and beyond to make sure that everything was handled and payment sent quickly. I would definitely recommend them! The only down side is their lobby hours are pretty limited, however their drive through is open til 6pm, so you can get almost anything you need done inside at the window.
Fairwinds Credit Union has dropped the ball numerous times with their poor customer service and lack of tech commodities. I just recently enlisted in the military and the law clearly states that for ACTIVE DUTY military members are ENTITLED to an interest reduction on their credit cards, home loans, car loans, etc....With Chase and USAA I had no problems whatsoever with getting my entitlements but Fairwinds refuses to abide by this federal law. If you're military, I highly advise just to stick with USAA or Chase and leave th... read more
Business response:
Carlos - We apologize to you for this error. A member of our team is reaching out to you today to discuss how this happened and what we are doing to make things right. Please know that we are immediately reducing your interest rate as we do for all active-duty military members and providing a credit for any additional charges you may have experienced. Thank you for your service to our country and for all you do to keep us and our families safe.
Called a number of times but to no avail. Got promises from two managers over the last year that they will check for answers to my questions after they changed my account to another type and started charging monthly fees. Never heard from them again. I now use Bank of American and Chase. They may cost a couple of dollars monthly but at least they have competent employees who, if they don't have answers, they check it out and call you back. Very disappointed that a great credit union has become a pitiful institution who doesn... read more
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 4.1 star rating with 120 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is closed now. It will open tomorrow at 9:00 a.m.