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FAIRWINDS Credit Union
- Credit Unions
- Orlando, FL
About this business
Location details
7037 Narcoossee Road, Orlando, FL, 32822, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:00 a.m. to 5:00 p.m. | |
| Tue | 09:00 a.m. to 5:00 p.m. | |
| Wed | 09:00 a.m. to 5:00 p.m. | |
| Thu | 09:00 a.m. to 5:00 p.m. | |
| Fri | 09:00 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Jasmine Cruz is amazingly talented with complete knowledge and understanding. I really feel confident while banking at Fairwind credit union specifically Jasmine's hospitality and welcoming attitude.
Business response:
We are honored to hear that Jasmine's knowledge, expertise, and hospitality made you feel confident while banking with us at FAIRWINDS! It is wonderful to know that her welcoming attitude and complete understanding of your needs left such a positive impression on you. We look forward to continuing to serve you with the same level of excellence and hospitality that you experienced with Jasmine!
Today, I was seen by Yesenia Morales at Fairwinds CU Lee Vista to decide on a loan. She made the whole experience pleasant and professional. I am glad that Ms. Morales guided me so I could understand the financial terms. She is super knowledgeable about the bank services and products. I would recommend her!
Business response:
Thank you for taking the time to share this wonderful review! We are delighted to hear that Yesenia made your loan experience both pleasant and professional at our Vista Lakes branch. It is nice to know that she was able to guide you through the financial terms in a way that was clear and easy to understand. We appreciate your recommendation and look forward to continuing to serve you!
I had the AWESOME opportunity to be served for a car loan with Mrs. Yesinia Morales who went above and beyond to make my deal go well. THANKS Fairwinds, I am enjoying my membership!
Business response:
We are happy to hear about your experience with Yesenia! It's wonderful to know that she went above and beyond to make your car loan process go smoothly and that your deal went well. Yesenia truly exemplifies the level of service we strive to provide to all our FAIRWINDS members. Thank you for taking the time to share your positive experience with us!
Yesina is phenomenal, she is willing to assist at any moment along with finds ways to make things happen. My family and I only deal with her because she has earned our full trust in handling everything for us. Highly recommend Fairwinds but especially Yesina
Business response:
Thank you, Chris, for the 5-star review! At FAIRWINDS, we pride ourselves on providing our members with exceptional customer service at every interaction. We are so happy to hear that you received such great service from Yesenia during your most recent visit. Thank you for the feedback and we look forward to serving you again soon.
Juan the sales representative was of extreme help, setting up a new account was easy. Though there was an issue when asked not add interest to my account as it was not feasible
Business response:
Thank you for the review, Ayman! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are happy to hear that Juan was able to assist you with setting up your new account. Our team is always here to help, and we look forward to seeing you again soon!
Love their customer service. I walked in without an appointment and Josh opened an account for me. He was very knowledgeable and professional.
Business response:
Thank you for the review, Lin! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We're thrilled to hear that Josh was able to assist you with opening your new account. We value having the opportunity to be your trusted financial partner, and our team is committed to providing you with legendary service every step of the way.
I was dreading going to the bank on a Saturday. Thinking it would be a couple hour process. Juan at the teller got me in and out of the bank in 20 minutes!!! Very helpful and most importantly. Fast ! I love FAIRWINDS for this reason .
Business response:
Thank you for the review, Tiffany! Serving you, and providing you with an exceptional experience, is at the heart of everything we do. We are happy to hear that Juan was able to assist you quickly on your recent Saturday visit. Our team is here to help. We look forward to seeing you again soon!
worst fucking organization I have ever interacted with. First they had to run my credit to be added to my wife's new account. We have credit a monitoring service. they told me I had to turn it off for them to add me to an account. I have been approved for a mortgage and several credit cards without having to do that. They made me call each credit bureaus to remove fraud alert as well. That took 4 hours. they said after we did that we only needed to call in as they had our info and a copy of my drivers license. after an hour ... read more
I consider Caitlin my "banker". She is the best, so personable and pleasant to deal with. I hope she doesn't ever leave the branch or I'll have to close my accounts. Just kidding. Well not really.
Business response:
Thank you, Jonathan! We're happy to hear that Caitlin is helping you crush your financial goals.
Frequently asked questions about FAIRWINDS Credit Union
How is FAIRWINDS Credit Union rated?
FAIRWINDS Credit Union has a 4.4 star rating with 174 reviews.
When is FAIRWINDS Credit Union open?
FAIRWINDS Credit Union is open now. It will close at 6:00 p.m.