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Fast Pace Health Urgent Care - Bardstown, KY
- Urgent Care
- Bardstown, KY
About this business
Location details
110 W John Rowan Blvd, Bardstown, KY, 40004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
The lady at the front desk was rude. Especially to an older lady who needed help with all the online paperwork, she was absolutely hateful to her. The nurse was kind and helpful. The dr came in for 2 seconds, never touched me, asked a question or even closed the door to the room I was in, just said she’d send in meds and left the room.
Business response:
Natasha, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Arrived around 9 am. Had to use a kiosk. A link was sent to my phone that I was unable to use 3 different times. My fault. Girl did it for me. About 40 minutes later we were called back. She apologized for our wait and did the preliminaries. The doctor came in about 15 or more minutes later. She was professional and took care of the issue. Went left at 10:30. If my husband had been alone he would have left. He would not use the kiosk nor does he have a smart phone
Front desk lady and the lady who roomed me were not welcoming and felt like they were not happy to be there
Business response:
Danielle, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Awesome!!! Really fast
Awesome! Fast pace for sure 😊
Business response:
Delisna, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.
We were seen in a timely manner by your friendly and professional staff..
Your staff was very professional, helpful and friendly.
Business response:
Joyce, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.
Was unprofessional wasted my time
Business response:
Joshua, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
My one year old had an appointment at 2:15 and had to wait at least 45 minutes to be taken back. His ears were bothering him, and he had what sounded to me as croup. We almost took him to the ER the night before because of how bad he sounded breathing in AND his cough. His pediatrician was full yesterday so we decided to have him seen at Fast Pace. Doctor saw nothing wrong with him. I asked if he needed to be on a steroid for croup and she said well if you want we can put him on one… I don’t want to be the one prescribing m... read more
Frequently asked questions about Fast Pace Health Urgent Care - Bardstown, KY
How is Fast Pace Health Urgent Care - Bardstown, KY rated?
Fast Pace Health Urgent Care - Bardstown, KY has a 4.6 star rating with 1,216 reviews.
When is Fast Pace Health Urgent Care - Bardstown, KY open?
Fast Pace Health Urgent Care - Bardstown, KY is closed now. It will open at 8:00 a.m.