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Fast Pace Health Urgent Care - Independence, LA

4.7

About this business

Location details

387 W Railroad Ave, Independence, LA, 70443, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat8:00 a.m. to 5:00 p.m.
Sun8:00 a.m. to 5:00 p.m.
4.7406 reviews
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SEANA P.'s profile image
SEANA P. 
3 years ago

Very fast and to the point. I feel much better already. Thanks so much. 

Business response:

Seana, Thank you for all the stars! 🌟🌟🌟🌟🌟 

JAY C.'s profile image
JAY C. 
3 years ago

Ashley Bivona and all the staff were very friendly, polite and helpful. I was seen promptly and they were concerned for my health issues. 

Business response:

Jay, thank you for the positive review. We look forward to helping with your care again. Stay #fastpacehealthy 

ALMA S.'s profile image
ALMA S. 
3 years ago

Very good service!! 

Business response:

Alma, thank you for the positive review. We look forward to being able to help you in the future. Stay #fastpacehealthy 

JORDAN A.'s profile image
JORDAN A. 
3 years ago

Service was great and fast. Staff was very friendly and showed concern. 

Business response:

Jordan, Thanks for recommending us! 💪😊⭐️🌟🏥💫 

GARY O.'s profile image
GARY O. 
3 years ago

Thorough exam!! 

Business response:

We love your feedback, Gary! Thanks for confirming our teams efforts to provide quality care. Spread the word that your #FastPaceHealthy.- Fast Pace Health - Independence 😋 

Jodi R.'s profile image
Jodi R. 
a week ago

Ended up going to another urgent care to gets prescription medication and was diagnosed with bronchitis. This was my 2nd visit for same illness. Felt better then a few days later began to feel bad again. FP called in meds that were not covered by insurance. I contacted FP and requested new meds that were covered by insurance. I was told to go get OTC meds by receptionist and never heard back from HC provider. I was there for over an hour. But the employee sitting in the back was loudly eating her chips like it was nobody’s b... read more

Business response:

Jodi, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189. 

Dekaylee T.'s profile image
Dekaylee T. 
a month ago

The receptionist was very rude. The sign in the office states “respect our workers” it also needs to say our workers “will respect you” They are in a setting of care, safety and welfare to f the patient. I will probably choose another clinic if and when my loved one or I needs help because of her. The other office staff seemed well trained and polite . 

Business response:

Dekaylee, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189. 

Dekaylee T.'s profile image
Dekaylee T. 
a month ago

The front desk/receptionist was terribly rude. I asked a question in which I didn’t know the answer. She answered in a tone, like I was stupid or something. A stupid question is one not asked. My granddaughter who is the sick one even noticed that she had a smart mouth. Please speak to her and tell her when someone is sick all the extra is not needed. We came for help. Not hurt. So disappointed that she works in a workplace as such. She needs to work at in another setting. I pray for her. 

Business response:

Dekaylee, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189. 

Christopher P.'s profile image
Christopher P. 
5 months ago

It was okay 

Business response:

Christopher, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189. 

Frequently asked questions about Fast Pace Health Urgent Care - Independence, LA

How is Fast Pace Health Urgent Care - Independence, LA rated?

Fast Pace Health Urgent Care - Independence, LA has a 4.7 star rating with 406 reviews. 

When is Fast Pace Health Urgent Care - Independence, LA open?

Fast Pace Health Urgent Care - Independence, LA is open now. It will close at 8:00 p.m.