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Fast Pace Health Urgent Care - Shelbyville, TN
- Urgent Care
- Shelbyville, TN
About this business
Location details
1401 N Main St, Shelbyville, TN, 37160, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I DO NOT recomment! Very upset that they call themselves an urgent care facility, but filed a claim to my insurance as a "hospital" to get more money. In turn, I am charged by my insurance a larger sum since they are being told it was for a hospital visit. Shame on you Fast Pace! And to think...it was for basic pink eye. Never again will we go back to this facility or any other Fast Pace again! That is not a creditable way to run a business. If you are an urgent care, you should bill as one. To everyone else...find an urgent... read more
Business response:
Hi Kelli, we are sorry to hear about your disappointment. If you would like to further understand our billing policies, we are happy to talk with you and provide clarity. If you like, you can reach us at customerservice@fastpacemedical.com or (931) 253-1110 ext. 8406.
stay away from these place ....my daughter went for a single appointment they charge her 75.. they prescribed the wrong medicine and now she get another 80 plus bill ...plus they charge 650 to her insurance....i going to call her insurance this week cause this have to be a scam....they don't care about your health only your money
Business response:
I'm very sorry to hear about the confusion surrounding this experience with Fast Pace. We are open to discussing your situation further. If you would like to reach out, please contact Payment Services and Billing at (844) 784-8245 or billing@fastpacemedical.com.
I've been here myself with a severe sinus infection. they said it was viral.. had to go to my PCP. I thought it was a fluke. took my son monday, severe sinus junk, strep.. the doc didnt sab him, didnt look at him at all , just said.. virus.. we went to another place 5 days later , hes even sicker... sinus infection ( what I thought) AND strep. terrible service! I asked them on Friday. they wouldn't call in a antibiotic without another visit. if they'd look at him when I was there, this wouldnt be going on. I'm beyond p... read more
Business response:
Lesa, we’re sorry to hear of your less than satisfactory experience with Fast Pace and hope you will accept our sincerest apologies. Being known for our great care and friendly staff, it came as a surprise, and we would like to make things right. Would you like to speak to a regional director regarding your experience?
We were the second at the door and 1hour and 45 minutes later we are still waiting. It should've been called wait half your day away care. We haven't even been taken to a room yet.
Business response:
We are sorry for your negative experience. Would you mind speaking to a regional director to provide more insight into your experience?
today I walked into your clinic in Shelbyville with shortness of breath. I work as a vet tech. I knew my oxygen saturation already when i left work was 97% =non-emergent. I was greeted (after i said i have shortness of breath) with a laugh and "wanna go to the er?" And then very rudely told that this was not the place that i needed to be. I walked out, then called and asked to speak to a manager or a doctor on staff. She was even more rude and sarcastic and i was told "um, thats not how this works." I lost my temper and sa... read more
I called Fast Pace shortly before closing one day to see how long they took patients prior to close. They told me if I got there before they locked the doors they would see me. I got in before this and they still refused to see me. What is the point of being open until a certain time if you don't actually see patients? Fortunately, Tennova Urgent Care takes patients until they close and they were wonderful and treated me like family and got me taken care of. Do not go here. They are more concerned with locking the doors 15 m... read more
mind their own business no truck drivers is telling how to do their job watch your wallet
Business response:
We are sorry for your negative experience. Would you mind speaking to a regional director to provide more insight into your experience?
RecommendedOpen and have a flat fee to see you no questions about no insurance
Gave me the wrong injection in the wrong spot no relif waist of money never will go back
Frequently asked questions about Fast Pace Health Urgent Care - Shelbyville, TN
How is Fast Pace Health Urgent Care - Shelbyville, TN rated?
Fast Pace Health Urgent Care - Shelbyville, TN has a 4.2 star rating with 1,055 reviews.
When is Fast Pace Health Urgent Care - Shelbyville, TN open?
Fast Pace Health Urgent Care - Shelbyville, TN is closed now. It will open at 8:00 a.m.