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Fidelity Warranty Services, Inc.
- Automotive
- Deerfield Beach, FL
About this business
Fidelity Warranty Services, Inc. (FWS) to provides valuable products and services to protect your vehicle investment when you need it most. As a valued FWS customer, you can rest assured that your service contract will be honored for covered repairs at over 6,000 participating service centers nationwide. We understand that making a vehicle purchase is a major decision that should be taken with care and understanding. FWS and its affiliates provide many options to help you choose the vehicle protection plan that is right for... read more
Location details
500 Jim Moran Blvd, Deerfield Beach, FL, 33442, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rebecca was exceptional service taking care of my claim.
Business response:
Thank you for providing the feedback. Rebecca will be excited to see your comments.
I bought a 2018 ford edge and the dealership persisted that I get the extended warranty, I'm regretting it now, I believe the dealership way overcharged me, on the contract the price and months were hand written in and he never went over anything with me, price or what it covered, $3000 for a 24 month gold plan seems extremely high.
i have platinum service contract and canot get my dealership to do good work, i need to change dealerships and avoid the 100 deductible, i paid 5500 for this contract and it is useless with this dealership
SO MUCH FOR PLATINUM COVERAGE! DON'T waste your money and time! I am extremely disappointed in the coverage and feel as if the wording on Fidelity Warranty Services' contracts is deceptive. I was told by the Dealer Rep, "Buy the Platinum Plan-- even if the A/C stops running cold they will cover it no matter what!" Guess what? NO coverage, just a contract with what appears to be circular references! "DIAGNOSTICS COVERAGE: WE will pay for reasonable, necessary and customary diagnostic charges incurred in conjunction with a MEC... read more
A few months ago my key fob controlled fifth door (hatch back) quit working on my 2018 Toyota RAV4. Cox Toyota service dept in Burlington North Carolina researched and informed me that I owned an extended warranty through Fidelity that I had completely forgotten about 😳. Cox repaired the door handed me an invoice for zero cost to me 🤗. The door repair cost just under $1000. My warranty expires in April 2022 and I will most certainly continue another warranty with Fidelity!
Cancelled policy after trading in my vehicle in 08/29/201 got every excuse in the book check mailed to me to check sent to dealer to check sent to Bank of America still no check. Supervisor to call after every call two tho three times per week never a call. Employees are evasive no help. Fla insurance commissioner office no help said to file claim through fla and ky agricultural office which handles GAP insurance, or attorney general office which I’m going to try contacting the US attorneys office see if can file charge agai... read more
One of the fraud company i have seen , i cancelled my contract after selling car and request for refund , this company didnt refund single amount even after consumer court had asked this company to refund charges , Nancy is one of the paralegal team and simply put customer in a situation that you wont get refund for what you paid which is your money , stop using this company service
The company’s coverage is a scam. Unless you’ve been coached by a lawyer who studied the contract, their friendly associates will use your words to deny coverage. Should be illegal.
site is not user friendly. I have a car service plan and have had to call a rep everytime.
Jarvis is the man! He actually called dealers that I was interested in taking our car to to verify that our warranty would be covered after we had a previous issue with another dealer in town. He needs to be acknowledged for his unbelievable work ethic and customer service skills. Give him a raise!
Frequently asked questions about Fidelity Warranty Services, Inc.
How is Fidelity Warranty Services, Inc. rated?
Fidelity Warranty Services, Inc. has a 2.7 star rating with 888 reviews.
When is Fidelity Warranty Services, Inc. open?
Fidelity Warranty Services, Inc. is open now. It will close at 6:00 p.m.