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FiRE + iCE Boston
- Boston, MA
About this business
Location details
205 Berkeley Street, Boston, MA, 02116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 p.m. to 9:00 p.m. | |
| Tue | 4:00 p.m. to 9:00 p.m. | |
| Wed | 12:00 p.m. to 9:00 p.m. | |
| Thu | 12:00 p.m. to 9:00 p.m. | |
| Fri | 12:00 p.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 9:00 p.m. |
Loved the food and atmosphere but waited quite awhile for food due to an allergy. Went with friends and they had 2 different sets of dishes before my dish arrived and same with drinks. Took about 15 to 20 minutes to order another round.
Business response:
We're sorry to hear this, Jessie. We are more than happy to accommodate our guests with allergies and prepare their meal separately in the kitchen. During busy nights, the kitchen can get overwhelmed due to many reasons that, for now, are beyond our control. We invite you to try us again, perhaps during the week on a slower night. We do appreciate your wonderful review! - FiRE+iCE Boston
The food was great and the service was wonderful when we arrived. About 30 min after arriving 1 tour-bus with 70 people showed up and 2 large groups of 40 or more shortly followed. We ended up calling it quits because it was too busy to get up to the food. Our server was wonderful and very positive, it just became too busy for the chefs to handle all the people.
Business response:
Thanks for understanding and for leaving a great review. We are very busy to begin with, and we do try to accommodate larger parties, as well. Please come and see us again soon for a completely different experience!! - FiRE+iCE Boston
Great Experience- Select your ingredients, they grill up for you! Fun with friends!!
Business response:
Wonderful to hear. Thanks a bunch!! - FiRE+iCE Boston
It was more confusing than it has been in the past. There were specific areas of the grill to stand depending what you wanted, but you had to ask multiple people. There also did not seem to be as much variety as in years past. My friend and I signed up for brunch, and we were both a bit let down. One of the few restaurants that doesn’t have a bloody Mary’s available for brunch!
Business response:
Thank you, we truly appreciate your feedback! We're sorry to hear we didn't meet your expectations this time! We hope you join us again for a different experience. - FiRE+iCE Boston
It was busy for a Saturday night but with a reservation we had no issues. Food was good and the grill didn’t take that long. It is a bit expensive and definitely a treat to go here.
Business response:
Thank you, Erica! Our prices reflect the freshest ingredients, not to mention the rising prices nationwide. We do appreciate that you chose us to dine with when you had many other restaurants to choose from. Thanks, again! - FiRE+iCE Boston
This was for my birthday!!! I always love me some Fire and Ice. The only thing I miss was the sauce that I used to have but is no longer available. I think it was like a honey garlic. Thank you for having service during this crazy pandemic!
Business response:
Thank you for joining us, Sterling! Come back and see us! We aim for a great but different experience every time! - FiRE+iCE Boston
Good food. Friendly staff. Clean. Lots of tables crammed into one space and hard to get up to cooking station at times due to crowd flow. Have eaten here several times and its always good
Business response:
Wonderul! Thanks, Brandy!! We are very busy at times, but it's always a wonderful sign to us! We're glad we still met your expectations! - FiRE+iCE Boston
Good place to enjoy with friends and family! Food was perfect!
Business response:
Wonderful to hear, Aline! Glad you enjoyed it!! - FiRE+iCE Boston
They take care of you if you have food allergies. My food wasn't prepared with everyone's (in the picture posted). My food was prepared separately. Great place for the whole family!!
Business response:
Perfect! Thank you for leaving us a great review! - FiRE+iCE Boston
Frequently asked questions about FiRE + iCE Boston
How is FiRE + iCE Boston rated?
FiRE + iCE Boston has a 4.1 star rating with 8,461 reviews.
When is FiRE + iCE Boston open?
FiRE + iCE Boston is closed now. It will open tomorrow at 12:00 p.m.