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First Central Credit Union

4.8

About this business

Location details

6201 Sanger Ave, Waco, TX, 76710, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.81,228 reviews
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Jennifer S.'s profile image
Jennifer S. 
a month ago

As I have a been a customer with this bank for over 15 years and have great experiences until now. I transferred money into my account from Venmo a was told it went into a file and all the charges for that day went through before it went into the account. I received over 350 dollars in nfc charges. I have always had money in my account and as this was the first time I was told out of 13 they would do five returns instead of the 13. When asked what a loyal customer who had the money in there would receive! I was told I should... read more

Linda D.'s profile image
Linda D. 
7 months ago

Great service and great personal attention. 

Linda D.'s profile image
Linda D. 
7 months ago

Excellent service and great personal attention. 

Lisa S.'s profile image
Lisa S. 
a year ago

Setting up account was very good service. I was hoping to get a lower rate for my car loan. Response getting back was slow. Had to call back. I was told you determine on rate ratio to debit.the answer I got said I was upside down on my car. I don’t think it was really considered that I own my house and get SS and have a job 40 hours. Just thought explaining was short and not really looking at my application. 

Jackie B.'s profile image
Jackie B. 
a year ago

My experience with everyone at the bank is excellent. 

Jackie B.'s profile image
Jackie B. 
a year ago

First, I have an IPHONE 13 .    The city, state, and zip code for my address is 900 Turner St., Waco, TX 76704. 

Business response:

Hi, Jacki. Thank you very much. We are glad you had a pleasant experience. Everything we do, we do for you. 

John D.'s profile image
John D. 
a year ago

Danieal has excellent customer service and is very thorough. Looking forward to doing business with such a company with great service. 

Francesca P.'s profile image
Francesca P. 
a year ago

I got an email when I deposited my check on the 4th saying my money wouldn’t be available until the 16th. Never had this happened to me before. I will be closing out my account! 

Business response:

Hi Francesca, we're sorry to hear about your experience. For all eDeposits, a standard 3-business-day review hold is applied so we can assess and either release or extend the hold per our check hold procedures. We understand this can be frustrating and would be happy to discuss further — please feel free to reach out directly. We appreciate your feedback. 

Ricky W.'s profile image
Ricky W. 
3 years ago

Just wanted to say to the First Central credit union in Bellmead branch teller's and mgr. Thanks for the help today and always making sure I'm completely satisfied, you all deserve The Employees Of The Month, I rate y'all 🌟🌟🌟🌟🌟 

Frequently asked questions about First Central Credit Union

How is First Central Credit Union rated?

First Central Credit Union has a 4.8 star rating with 1,228 reviews. 

When is First Central Credit Union open?

First Central Credit Union is open now. It will close at 6:00 p.m.