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First Colony Mortgage

4.9

About this business

Location details

508 West 800 North, Orem, UT, 84057, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.91,604 reviews
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J RMeisner's profile image
J RMeisner 
3 years ago

Shaun Russon and his team deliver top notch service, great communication, and a streamlined process. The First Colony app is pretty useful too. Highly recommend them. 

Business response:

Thanks so much J! I really appreciate you letting us help out and am super happy for you in the new chapter in your life. :) Stay in touch! 

bashikilefundi77's profile image
bashikilefundi77 
3 years ago

He was patient and understanding, he was always for the feedbacks and really helped me through everything, it’s honestly all thanks to him and his working team 

drewhunt21's profile image
drewhunt21 
3 years ago

Austin was a delight to work with! He is extremely punctual and timely. He also is very thorough. He’s been very helpful filling us in through the processes which has made this a great experience! He doesn’t pressure at all, he’s very honest and even helped in comparing rates to ensure we got the best deal. Fantastic experience I’d recommend him to anyone buying a home! 

MERCEDES BROWN's profile image
MERCEDES BROWN 
3 years ago

We came to Austin and Jeremy with a situation that was tricky, time sensitive, and we were new to the home buying process in addition to it being a difficult loan. They were SO thorough, not only answering our questions but educating us along the way and helping us understand the why to everything along the way which we greatly appreciated. They were very prompt and offered multiple lines of communication which made it so easy to stay updated. Genuinely loved working with these guys, they were so kind and we would absolutely... read more

zuser201609151614209's profile image
zuser201609151614209 
3 years ago

Jeremy is an outstanding mortgage officer. He worked wonders for us and treated us like family. He explained every detail and option and with the long period of home building process he stayed in touch with us all along. 

Business response:

My hats off to both of you for hanging on for a long build job. It was truly a treat to help you and more importantly get to know two amazing people! 

Elaine Sheehan's profile image
Elaine Sheehan 
3 years ago

As a first time home-buyer, I had so many questions. Jeremy and Austin were always willing to go deeper into my questions so that I didn't just find answers to my questions, but I also walked away knowing about things I wouldn't have asked about. They always explained the multiple possible outcomes and scenarios (usually erring on the conservative side) so that when it came time to close I had overestimated prices and effort needed to close, so I was pleasantly surprised in the end by how easy and affordable the lending proc... read more

jennifer beddes's profile image
jennifer beddes 
3 years ago

Greg and his team were very responsive and professional. This was our first time buying a home. We were able to close in about 4 weeks after our offer got accepted. Everything went smoothly from getting an appraisal to signing documents to communicating the process. Greg and his team were quick to respond to any questions we had (and we had a lot). Great experience. 

Adam Stephan's profile image
Adam Stephan 
4 years ago

This is my third home purchase and I thought I was being well taken care of during the first two purchases with my previous lender. I reached out to that previous lender to get an estimate for my third home purchase and I didn't get a response. I called, emailed, and emailed again but they wouldn't respond and I needed to get something started quickly. Jeremy and his team stepped in and honestly stepped up immediately. It didn't stop there, throughout the whole process he was clear, honest, and quick which made my loan appli... read more

Business response:

So glad we had the opportunity to work with you through this process. We certainly aim to be "all you could ask for in a lender". Thanks for the kind words! 

maxwellb's profile image
maxwellb 
4 years ago

He was a good lender in my refinance. I was hoping to lock in a good rate and the market was fluctuating a lot. He locked it in the day we decided. After that he was helpful and asked how he could help which was nice because my wife and I had a lot of questions. 

Frequently asked questions about First Colony Mortgage

How is First Colony Mortgage rated?

First Colony Mortgage has a 4.9 star rating with 1,604 reviews. 

When is First Colony Mortgage open?

First Colony Mortgage is open now. It will close at 5:00 p.m.