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First Credit Union

4.9

About this business

We're not a bank, we're a credit union! Unlike a bank, First Credit Union is not-for-profit. We’re owned by our members, not shareholders. We’re local. First Credit Union was established in Arizona in 1929 and today is based in Chandler, AZ. We care about our members. We show it by offering member-priced products and services, but also by offering free tax preparation, free financial education, and free money management tools to help members improve their financial condition. Simply put, we exist to serve our members:) We ... read more

Location details

1232 E Baseline Rd, Ste 101, Tempe, AZ, 85283, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.926 reviews
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Elisabeth Muhn's profile image
Elisabeth Muhn 
a month ago

This credit union has been the absolute worst. Horrible online experience, bad customers service, untrained phone center reps (gave incorrect advice). I'm trying to pay off my car loan and it's been 4 days of nonsense. Wouldn't let me transfer money, failed transfers (one of which apparently did go through but didn't notify me), overpayment, needing to get a refund, not showing info on my account. Just horrible, will not use this credit union again and will be glad to finally be done with them. 

Joshua “Speedy” Gonzales's profile image
Joshua “Speedy” Gonzales 
3 years ago

Just financed my dream car through First Credit Union at amazing terms and had a great experience with Velora during the sign up process. After my loan was finished they reached back out to let me know I qualified for a credit card as well and gave me a great offer. Would recommend anyone looking for a local credit union in the area. 

Jacob Kelly's profile image
Jacob Kelly 
5 years ago

I applied for a credit card with Melissa over the phone. She was so pleasant and knowledgeable about the benefits they could offer. The process was quick and painless and they approved me the same day! Thanks for your amazing service. It may be raining outside today, but she definitely brought that financial sunshine 🌞 

Carol Schroeter's profile image
Carol Schroeter 
3 years ago

The employees at this place are awesome. They are on top of things. When someone got my information somehow, and purchased something in Africa, they somehow knew it wasn't me, and contacted me immediately. I don't respond to unsolicited calls, so immediately I checked my account, then called them. (Correct procedure.) They cleared everything up that same Sunday morning. Yes, I did say Sunday morning. These guys are on top of stuff. I have been with them for many many years, and I would recommend them to anyone who cares abo... read more

surajate samerpong's profile image
surajate samerpong 
2 months ago

They’re almost crossing time, but they still take time to take care of my knee. You got to see video all night you believe it. 

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Frequently asked questions about First Credit Union

How is First Credit Union rated?

First Credit Union has a 4.9 star rating with 26 reviews. 

When is First Credit Union open?

First Credit Union is closed now. It will open at 10:00 a.m.