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345 E Grand Ave, Beloit, WI, 53511, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
been disappointed with this place from the start.
Business response:
Hi, Rose. We are sorry to hear that we didn't meet your expectation. We have very high expectations at First National Bank and Trust and would love the opportunity to improve. Please get in touch with us at (608) 363-8000.
The old system If I used my card it would text me with in a few seconds the new system I'm lucky if I get it 8 hours later! The whole point of it is if someone unauthorized used my card I would be able to contact someone right away!
Business response:
Hi Ron, Thank you for reaching out to us and providing your feedback on the online banking alerts. We are working to integrate additional debit card functionality into the mobile banking app within the coming weeks which should improve the debit card alerting process. In the meantime, please know that your feedback will help us continue to improve our process and the tools and we greatly appreciate you reaching out.
I overdrafted my account .87. The next day, I deposited money to cover my slight miscalculation. I was charged $34.50 in OD fees! So, I paid $34.50 in interest on an .87 loan for 24 hours! I have no idea the astronomical interest rate this is but the bank made a killing off me. I called to try to get this refunded and was told that since I overdrew in 2014, they would only give me half? Apparently they keep records of THAT but being a customer for 18 years means nothing to them. Time to find another bank!
Business response:
Hi Rick, We are sorry to hear about your experience. We'd like to hear more. Please send us a private message with your contact information so we can have someone reach out.
First National Bank and Trust has a 4.2 star rating with 411 reviews.
First National Bank and Trust is closed now. It will open on Monday at 9:00 a.m.