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FirstLight Federal Credit Union
- Credit Unions
- El Paso, TX
About this business
Location details
9983 Kenworthy Street, El Paso, TX, 79924, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Son muy amables y solucionan rápidamente los problemas que pueden surgir. Muchas gracias!
Business response:
Hi, Maria. We are thrilled to learn that you had a positive experience with us!
Damara, who handled this situation, was excellent in taking care of a serious concern in my banking account. She did not justify the issue or make excuses for what occurred. She promptly corrected it. As for the reason for the call from me, please insure that situations as I experienced are promptly resolved internally. Mistakes happen however serious mistakes must be taken SERIOUSLY. The trust of the consumer is at stake. Thank you Damara, I'm a little more at ease now believing that our monies are safe. I'... read more
Business response:
Hi, Walter. Thanks for taking the time to share your positive experience. We truly appreciate it!
Your Teller's are always friendly and fast and accurate, i like that video teller is open until 3pm, easy for me when I get off work on Saturdays, thank you.
Business response:
Hi, Ruth. We appreciate the kind words and are glad we could provide you with a positive experience!
Representative was very professional.
Business response:
Hi, Johnny. Your feedback is highly appreciated. Thank you for the review!
Perfect awesome customer service my teller was very professional and very pleasant to
Business response:
Hi, Beatriz. Thank you so much for leaving us a stellar review!
Always very helpful and personal always extremely nice.
Business response:
Hi, Consuelo. We are thrilled to learn that you had a positive experience with us!
Easy transaction and friendly service!
Business response:
Hi, Francisco. Thanks for taking the time to share your positive experience. We truly appreciate it!
The best credit union in El Paso Tx.! Excellent support and friendly environment.
Business response:
Hi, Jorge. We appreciate the kind words and are glad we could provide you with a positive experience!
I received excellent, respectful and fast & friendly customer service from Ms. Yaneth Gamez.
Business response:
Hi, Mary. Your feedback is highly appreciated. Thank you for the review!
Frequently asked questions about FirstLight Federal Credit Union
How is FirstLight Federal Credit Union rated?
FirstLight Federal Credit Union has a 4.5 star rating with 1,605 reviews.
When is FirstLight Federal Credit Union open?
FirstLight Federal Credit Union is closed now. It will open at 9:00 a.m.