FirstLight Federal Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

FirstLight Federal Credit Union

4.5

About this business

Location details

9983 Kenworthy Street, El Paso, TX, 79924, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.51,605 reviews
Select a rating
SANDRA G.'s profile image
SANDRA G. 
3 years ago

The video call took longer than I expected… first to get someone to answer then the proficiency of the teller… both lack upgrade. 

Business response:

Hi, Sandra. We apologize for your member experience and want to be better. Can we please contact you to learn more? Please direct message us with your preferred contact information.  

STELLA Q.'s profile image
STELLA Q. 
3 years ago

Talked to your agent about a concern. He was courteous, professional, and set my mind at ease. 

Business response:

Hi, Stella. Thanks for taking the time to share your positive experience. We truly appreciate it! 

SILVESTRE O.'s profile image
SILVESTRE O. 
3 years ago

Tengo como un año con ustedes y estoy muy contento 

Business response:

Hi, Silvestre. We appreciate the kind words and are glad we could provide you with a positive experience! 

CELIA S.'s profile image
CELIA S. 
3 years ago

Excellent service 

Business response:

Hi, Celia. Your feedback is highly appreciated. Thank you for the review! 

JOHN L.'s profile image
JOHN L. 
3 years ago

Video teller is good for getting the proper denominations at that ATM. 

Business response:

Hi, John. Thank you so much for leaving us a stellar review! 

Dormey B.'s profile image
Dormey B. 
3 years ago

She was very helpful and took care of request. 

Business response:

Hi, Dormey. We are thrilled to learn that you had a positive experience with us! 

SOCORRO R.'s profile image
SOCORRO R. 
3 years ago

Did good just if you want to consolidate your bills why u go by your bills ur income ratio. 

Business response:

Hi, Socorro. We appreciate the kind words and are glad we could provide you with a positive experience! 

ROSEMARY G.'s profile image
ROSEMARY G. 
3 years ago

All went well 

Business response:

Hi, Rosemary. Your feedback is highly appreciated. Thank you for the review! 

ANN R.'s profile image
ANN R. 
3 years ago

The people are very helpful and polite. 

Business response:

Hi, Ann. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Frequently asked questions about FirstLight Federal Credit Union

How is FirstLight Federal Credit Union rated?

FirstLight Federal Credit Union has a 4.5 star rating with 1,605 reviews. 

When is FirstLight Federal Credit Union open?

FirstLight Federal Credit Union is open now. It will close at 8:00 p.m.