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FirstLight Federal Credit Union

4.5

About this business

Location details

9983 Kenworthy Street, El Paso, TX, 79924, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.51,605 reviews
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LUIS H.'s profile image
LUIS H. 
3 years ago

I deposited a check and some cash. Saturday at 1230 hours. 

Business response:

Hi, Luis. We are thrilled to learn that you had a positive experience with us! 

NADJA PILLOT M.'s profile image
NADJA PILLOT M. 
3 years ago

Bien.buen trabajo . Satisfactorio 

Business response:

Hi, Nadja Pillot. Thanks for taking the time to share your positive experience. We truly appreciate it! 

RAMON P.'s profile image
RAMON P. 
3 years ago

GREAT! I have mortgage with you guys and a savings account, but will be switching my checking account on January 2022. Costumer service was excellent, I was treated with outmost respect, services was quick and easy. I will be banking with you guys from now on. Next year we retire and I will be using your services to invest (385,000.00) thank you very much. 

Business response:

Hi, Ramon. We appreciate the kind words and are glad we could provide you with a positive experience! 

Lori D.'s profile image
Lori D. 
3 years ago

I simply went to the ATM to get cash, would ONLY let me choose virtual teller. I could have been done in literally 1 minute, instead, I left with 4 people patiently waiting. The teller was nice, but was not necessary. The only positive is she was able to break one of the $20s for me like it used to do but has stopped (why?). I'm also frustrated with the ATM card that doesn't work on the tap option in maybe half the stores we shop in. And every time I bring it up, 1st Light says they have never heard that before. There a... read more

Business response:

Hi, Lori. Thank you for the review and for being a FirstLighter! We are determined to get better each day and your feedback helps. Have a great day! Thank you! FirstLight Federal Credit Union  

MARTHA C.'s profile image
MARTHA C. 
3 years ago

First I set an appointment and went to the branch located on Woodrow Bean. Next a branch representative contacted me through the phone and completed and processed the application. 

Business response:

Hi, Martha. Your feedback is highly appreciated. Thank you for the review! 

MARGARITA S.'s profile image
MARGARITA S. 
3 years ago

Always I received the best service, thanks, MERRY XTMAS 

Business response:

Hi, Margarita. Thank you so much for leaving us a stellar review! 

JONATHAN S.'s profile image
JONATHAN S. 
3 years ago

Never a problem with staff 

Business response:

Hi, Jonathan. We are thrilled to learn that you had a positive experience with us! 

ERNESTINA C.'s profile image
ERNESTINA C. 
3 years ago

Always great 

Business response:

Hi, Ernestina. Thanks for taking the time to share your positive experience. We truly appreciate it! 

RUPERTO C.'s profile image
RUPERTO C. 
3 years ago

The service is always great and awesome thank you. 

Business response:

Hi, Ruperto. We appreciate the kind words and are glad we could provide you with a positive experience! 

Frequently asked questions about FirstLight Federal Credit Union

How is FirstLight Federal Credit Union rated?

FirstLight Federal Credit Union has a 4.5 star rating with 1,605 reviews. 

When is FirstLight Federal Credit Union open?

FirstLight Federal Credit Union is open now. It will close at 8:00 p.m.