FirstLight Federal Credit Union's cover image

This profile has been claimed by the business owner or representative.

FirstLight Federal Credit Union

4.5

About this business

Location details

9983 Kenworthy Street, El Paso, TX, 79924, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.51,605 reviews
Select a rating
DAVID J.'s profile image
DAVID J. 
5 years ago

The staff is always friendly and make an effort to give a personal touch to the experience. I've worked in banks, this place is more than just a Credit Union, they are friends an community. 

Business response:

Hi, David. We appreciate the kind words and are glad we could provide you with a positive experience! 

SANDRA P.'s profile image
SANDRA P. 
5 years ago

The entire process of purchasing a car abd fetting the loan was tedious but the afent was extremely kind and very informative abd helpful. 

Business response:

Hi, Sandra. Your feedback is highly appreciated. Thank you for the review! 

KATHY G.'s profile image
KATHY G. 
5 years ago

went to the Kenworthy Branch Teller line. Teller was very polite , greeted me by my name. She was very polite and knew her job well. I also went to the front desk to get a new card. The employees are very helpful and have great attitudes. I was 100% satisfied--thank you. 

Business response:

Hi, Kathy. Thank you for the review and for being a FirstLighter! We are determined to get better each day and your feedback helps. Have a great day! Thank you! FirstLight Federal Credit Union 

SANDRA M.'s profile image
SANDRA M. 
5 years ago

Great, was very helpful and kind. You should have more people like that. 

Business response:

Hi, Sandra. Thank you so much for leaving us a stellar review! 

STEVEN L.'s profile image
STEVEN L. 
5 years ago

Amazing customer service by Frank and his team 

Business response:

Hi, Steven. We are thrilled to learn that you had a positive experience with us! 

MARISELA O.'s profile image
MARISELA O. 
5 years ago

Very well given instructions and friendly teller 

Business response:

Hi, Marisela. Thanks for taking the time to share your positive experience. We truly appreciate it! 

JUAN D.'s profile image
JUAN D. 
5 years ago

You guys are the greatest 

Business response:

Hi, Juan. We appreciate the kind words and are glad we could provide you with a positive experience! 

GERARDO H.'s profile image
GERARDO H. 
5 years ago

You guys are excellent. I was treaded nice and very helpful thanks 

Business response:

Hi, Gerardo. Your feedback is highly appreciated. Thank you for the review! 

ESTEBAN G.'s profile image
ESTEBAN G. 
5 years ago

good customer service prompt friendly 

Business response:

Hi, Esteban. Thank you so much for leaving us a stellar review! 

Frequently asked questions about FirstLight Federal Credit Union

How is FirstLight Federal Credit Union rated?

FirstLight Federal Credit Union has a 4.5 star rating with 1,605 reviews. 

When is FirstLight Federal Credit Union open?

FirstLight Federal Credit Union is closed now. It will open on Monday at 8:00 a.m.