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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
3206 Fredericksburg Rd, Suite 101, San Antonio, TX, 78201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
You guys are amazing, helpful and care for your customers. Financial center manager was so helpful and resourceful in solving my issue. He is at the Jefferson location in San Antonio texas. He is sure an asset to your company.
Tienen un muy buen Servicio’ al Cliente y sobre todo La me hablaron en mi idioma grasias first mark por su excellente atencion
Business response:
Hola María, Agradecemos que te hayas tomado el tiempo de compartir tu experiencia. Nos alegra que nuestro equipo te haya brindado un excelente servicio en español y te agradecemos tu membresía. Saludos cordiales, Firstmark Credit Union
Fantastic very well. Done
Business response:
Hello Omar, We are grateful for your five-star review! Your satisfaction with our service is key, and we are happy that we meet your needs. Best, Firstmark Credit Union
Tracy, she’s an awesome person who cares about First Mark Credit Union customers. First, welcomed me with a nice smile, second, Asking question about customer business, third, Given time to customer to make a final decision. A very professional bank employee.
Easy fast and convenient
Greg R and his team made the loan process smooth sailing! I’m thankful for him and fmcu always having my back. 10 out of 5 stars recommend!
Business response:
Hello Ma'Kyla, Thank you for taking the time to share your experience! We're thrilled that Greg and the team provided you with a smooth loan process. We appreciate the stellar review! Let us know how we can help you in the future. Best, Firstmark Credit Union
We had a 1:30 pm appt. with l. Felippia Lira, but she was not there. Adrian was there to assist us and he was great. We reinvested our 7-month $130,000. CD into a 6-month CD. Adrian was friendly, fast, and very efficient.
Business response:
Hello Karla, We appreciate you choosing us for your CD needs and sharing your experience! Our Jefferson team does a fantastic job assisting our members. Thank you for your loyal membership! Best, Firstmark Credit Union
Great customer service the young lady that helped me Madeline. Very knowledgeable. Very patient person she took the time to explain the account that I was opening. Thank you she is awesome.
Business response:
Hi Aide, We are thrilled to hear about your positive visit with Madeline! Our goal is to help and provide excellent service to all our members. Thank you for the kind words and review of your experience. We look forward to assisting you in the future! Best, Firstmark Credit Union
Excellent customer service—very helpful, Adrian fully explained all my options.
Business response:
Hi Blanca, We are thrilled to hear about your excellent experience with Adrian and are grateful you chose us for your financial needs! Your review is greatly appreciated. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 220 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.